Sr. Program Manager, DSP Accountability

$104,100 - $185,000/Yr

Amazon - New York, NY

Full-time - Mid Level

New York, NY

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr. Program Manager in DSP Accountability at Amazon plays a crucial role in developing scalable solutions for Last Mile delivery. This position involves deep engagement with data and processes to create effective solutions that enhance compliance and operational efficiency. The role requires collaboration across various teams and the ability to influence organizational initiatives, ensuring alignment on shared goals and driving progress through effective communication and analytical skills.

Responsibilities

• Own an important business area for the organization and lead cross-functional initiatives.
• Analyze complex business data to generate actionable insights and drive solutions.
• Create alignment on shared goals and interact with senior leaders to drive progress.
• Develop and implement the Monitoring and Enforcement Plan (MEP) for compliance needs across the DSP business.
• Build and scale mechanisms to monitor and enforce DSP compliance with program policies and requirements.
• Optimize existing processes and create structure in new areas.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience implementing repeatable processes and driving automation or standardization.

Nice-to-haves

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
• PMP certificate.

Benefits

• Competitive salary based on market location and experience.
• Equity and sign-on payments may be provided as part of the total compensation package.
• Full range of medical, financial, and other benefits.