Sr Program Manager- FEP Benefits Program Operations

Unclassified - Chicago, IL

Full-time - Mid Level

Chicago, IL

11-50 employees

About the position

The position serves as the main point of contact responsible for the day-to-day operations of the FEP benefit programs vendor contracts, focusing on driving quality and improving health outcomes. The role involves managing the implementation of tactical programs/products to enhance BCBSA-based initiatives and support the core objectives of FEP. Additionally, it includes data gathering, reporting, and maintaining contract compliance while overseeing operational processes and program enhancements.

Responsibilities

• Serve as the primary contact for FEP vendor contracts and manage day-to-day activities.
• Drive quality and improve health outcomes for the FEP Benefit Programs at the Director Office level.
• Manage operational processes, issue resolution, and audit processes.
• Conduct procurement-related activities and maintain contract compliance.
• Gather and report data surrounding the FEP Benefit Programs.
• Create executive summaries and perform data analysis and presentation construction.
• Key contributor in the compilation and implementation of new benefit and vendor contracts.

Requirements

• Bachelor's Degree or equivalent work experience.
• Experience in the healthcare industry.
• Knowledge of vendor management and federal procurement rules and processes.
• Project Management skills.
• Vendor Management expertise.
• Public Health knowledge.
• Health Administration experience.

Nice-to-haves

• Demonstrated knowledge equal to subject matter expert status in relevant areas.
• People Management skills.

Benefits

• Paid time off
• 11 holidays
• Medical/dental/vision insurance
• Generous 401(k) matching
• Lifestyle spending account
• Annual bonus incentive pay