Amazon

posted 8 days ago

Full-time - Mid Level
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Program Manager for Prime Video Sports will lead the expansion of live sports on the platform, focusing on operational efficiency and the integration of new sports leagues and capabilities. This role involves collaborating with various teams to enhance the customer experience and ensure the successful delivery of live events.

Responsibilities

  • Collaborate with product, ops, and engineering teams to develop and execute the roadmap for live events
  • Lead cross-functional efforts to deliver operational excellence in workflows for net-new capabilities
  • Plan, coordinate, and track cross-functional workstreams across product, technology, merchandising and operational teams to bring new sports events to live on Prime Video
  • Collaborate with Product Managers, UX Designers, Production, and Marketing to define how live and on-demand content will be presented to customers on Prime Video
  • Work cross functionally with the content acquisition, product management, engineering, merchandising, and operations teams to document and define initiatives and drive them through execution to launch the sports events on Prime Video
  • Work closely with sports media partners, metadata aggregators, and internal teams to deliver results and continuously improve the processes for publishing sports content
  • Establish goals, plans and related metrics, manage initiatives and track progress to achieve quality improvements and operational efficiency gains
  • Create reporting and dashboards for key metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis

Requirements

  • 5+ years of experience in program management
  • Experience and understanding of digital video streaming and/or digital video supply chain
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Experience with writing functional requirements to create new tools or refine processes/policies
  • Experience using data and metrics to drive improvements
  • Demonstrated ability to understand and discuss technical concepts, make tradeoffs, and evaluate new ideas with technical employees

Nice-to-haves

  • Work experience within sports entertainment
  • Confident leader who can prioritize well and communicate clearly across all levels of the organization
  • Passionate about understanding customers and their behavior in order to drive new feature development
  • Competent to deliver results and prioritize tasks in a fast-moving, dynamic environment
  • Experience managing, analyzing, and communicating relevant results to senior leadership
  • Demonstrated ability to work cross-functionally with engineering, product, business, and operations to deliver online products

Benefits

  • Medical, financial, and other benefits
  • Equity and sign-on payments as part of total compensation package
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