Citigroup - O'Fallon, MO

posted 28 days ago

Full-time - Mid Level
O'Fallon, MO
Credit Intermediation and Related Activities

About the position

The Program Management Sr Analyst is a seasoned professional responsible for applying in-depth disciplinary knowledge to enhance processes and workflows within the organization. This role requires a comprehensive understanding of how various areas integrate and contribute to overall business objectives. The analyst evaluates complex issues, utilizing strong analytical skills to filter and prioritize information, while also demonstrating effective communication and leadership abilities. The position involves significant project impact and requires collaboration with various stakeholders to ensure successful project delivery.

Responsibilities

  • Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
  • Assists with business case development, reviews business requirements, conducts gap analysis, and feasibility studies.
  • Finalizes project plans with stakeholders and tracks closely for successful project delivery.
  • Implements advanced strategies for gathering, reviewing, and analyzing data requirements.
  • Meets with end users to understand business needs, write requirements, and obtain necessary approvals.
  • Reviews Functional Requirements to ensure Technology meets end users' needs.
  • Prioritizes requirements and creates conceptual prototypes and mock-ups.
  • Partners with Technology, Product, and Operations Management Teams to prioritize delivery of key projects.
  • Masters strategic business process modeling, traceability, and quality management techniques.
  • Leads a team of business analysts and testers to achieve on-time production delivery dates for system enhancements.
  • Collaborates with Technology on project delays, risk assessment, and mitigation plans.
  • Performs project status reporting to stakeholders and prepares post-project MIS and lessons learned.
  • Understands compliance and regulatory requirements within the banking environment.
  • Implements best standards across regional and global teams.
  • Evaluates subordinates' performance and makes recommendations for personnel actions.

Requirements

  • 5-8 years of experience managing or participating in projects and teams within the finance sector.
  • 2 years in a professional management role.
  • Bachelor's/University degree or equivalent experience.
  • Knowledge of EMV technology and Card Issuance process.
  • Experience working with third parties including vendors and networks.
  • Process and Project Management experience.
  • Ability to manage multiple long-term projects concurrently.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
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