Sr. Property Manager

$165,750 - $195,000/Yr

Cushman & Wakefield - New York, NY

Full-time - Senior

New York, NY

Real Estate

About the position

The Sr. Property Manager is responsible for managing one or more national or local accounts, ensuring a timely, consistent, and accurate flow of information necessary to operate the portfolio in alignment with both client and company objectives. This role serves as a key point of contact for integrating the service platform for clients, while also ensuring that sound accounting practices are consistently applied. The Sr. Property Manager provides essential general and financial information to other members of the management team, enabling informed decision-making and effective execution of their operational responsibilities. In this position, the Sr. Property Manager will provide leadership across geographically or functionally distinct markets, demonstrating the ability to implement business unit strategies effectively. A strong emphasis is placed on developing and maintaining a communication style and relationship that aligns with the client's preferences. Proactive customer service is paramount, particularly in managing account performance, where the Sr. Property Manager must communicate promptly when performance does not meet expectations and also when it exceeds them. Regular interaction with tenants is crucial to ensure their reasonable satisfaction with building operations. The Sr. Property Manager will coordinate and prepare reports, annual budgets, and other documents for clients, adhering to management agreements and client instructions. This includes a primary focus on financial information and compliance with leasing guidelines. The role also involves overseeing the billing process, monitoring cash flow, and ensuring compliance with various operational and financial requirements established by clients. Additionally, the Sr. Property Manager will coordinate construction projects, conduct annual performance evaluations for property management staff, and analyze staffing needs and personnel performance issues. This position requires a proactive approach to problem-solving and the ability to anticipate industry trends and changes, ensuring that the property management team is well-prepared to meet the evolving needs of clients and tenants alike.

Responsibilities

• Provide leadership for geographically or functionally distinct markets and implement business unit strategy.
• Develop and maintain a communication style and relationship that fits the client's preferred style.
• Demonstrate proactive customer service regarding all aspects of account management.
• Communicate proactively about performance expectations with tenants and clients.
• Regularly associate with tenants to ensure their reasonable satisfaction with building operations.
• Coordinate and prepare reports, annual budgets, and other documents for clients in accordance with management agreements.
• Participate in the preparation of annual budgets and oversee compliance with client-approved budgets.
• Ensure completion of property tax administration and supervise services rendered by property tax consultants.
• Ensure administration of property and liability insurance requirements.
• Ensure compliance with purchase order systems, contracts, policies, and accounting requirements established by clients.
• Oversee the billing process, including payment of invoices and disbursement of funds.
• Monitor cash flow and cash requirements in conjunction with the Property Manager.
• Assist the Client/Asset Manager and Property Manager in determining proper cost allocations and accounting for inventories.
• Maintain desired internal financial benchmarks for each asset in the portfolio.
• Coordinate construction projects with Construction Manager and Property Manager.
• Effectively staff and develop bench strength and succession planning.
• Conduct annual performance evaluations and career path discussions for property management staff.
• Analyze and make recommendations regarding property staffing needs and personnel performance issues.

Requirements

• Bachelor's Degree in Business or related discipline.
• 8+ years of real estate property management or related experience.
• 5+ years of supervisory experience.
• CPM and/or RPA comparable experience in a senior leadership role.
• Real Estate License.
• Advanced knowledge of Microsoft Office Suite.
• Ability to monitor and anticipate trends and changes within the industry.
• Demonstrate initiative through taking on additional assignments and responsibilities.
• Demonstrate advanced problem-solving skills and deal with complex solutions.

Nice-to-haves

• Industry designations and active participation in external charitable and industry-related organizations.
• Expert level analytical and quantitative skills.

Benefits

• Health insurance coverage
• Vision insurance coverage
• Dental insurance coverage
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance programs
• Disability insurance programs
• Paid and unpaid time away from work
• Competitive pay based on various eligibility factors.