CVS Health - Albany, NY

posted 17 days ago

Full-time - Mid Level
Albany, NY
Health and Personal Care Retailers

About the position

The Quality Assurance Manager will oversee QA processes for client reporting and internal program analytics related to care management products at CVS Health. This role involves testing reports, collaborating with developers, and managing billing and data management systems to ensure quality and compliance in healthcare analytics.

Responsibilities

  • Test reports within reporting & analytics data layer for different products.
  • Work independently and collaboratively with developers and subject matter experts to test backend and front-end reports and tableau dashboards.
  • Support Billing, financial and client data management system, handling reporting and associated processes related to billing generation.
  • Conduct complex quality/audit management, procedural documentation, and special analysis/development for the project.

Requirements

  • 5+ years of experience working within Quality Assurance.
  • 5+ years of experience with software testing techniques & technologies including Smoke/unit/regression, Integration Testing, Test Driven Development (TDD), Automated testing.
  • Financial billing experience.
  • 4+ years of experience with Microsoft Excel, Access & VBA (Macros).
  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced environment.

Nice-to-haves

  • Oracle SQL experience
  • Strong analytical and problem-solving skills
  • Excellent communication skills
  • Prior experience mentoring or providing guidance to junior team members
  • In-depth knowledge of healthcare industry standards, regulations, and data privacy concerns.

Benefits

  • Full range of medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Fully-paid term life insurance plan
  • Short-term and long-term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Paid Time Off (PTO)
  • Paid holidays throughout the calendar year
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