Sr Research Analyst, Transaction Processing & Settlement - Remote

$70,200 - $137,800/Yr

UnitedHealth Group - Houston, TX

Full-time

Remote - Houston, TX

Insurance Carriers and Related Activities

About the position

The position involves joining Optum's operations team to enhance transaction processing and settlement efficiency within the fintech and healthcare sectors. The role focuses on conducting daily reviews of transaction activities, developing monitoring tools, and improving operational processes to ensure high-quality service delivery. The ideal candidate will leverage their analytical skills to drive results and contribute to the company's mission of advancing health equity globally.

Responsibilities

• Conduct daily reviews of transaction processing activity to identify gaps and ensure proactive measures are implemented.
• Act as first level point of contact for client and retailer teams to navigate network transaction escalations.
• Assist in development of transaction monitoring tools.
• Produce high quality documentation based on implemented methodology standards.
• Assist operational efficiency efforts by identifying process improvements to enhance the daily monitoring of transaction activities.

Requirements

• 3+ years of experience in data analysis and ability to craft a narrative from data.
• 2+ years using data analysis tools and techniques.

Nice-to-haves

• Proven comfort and experience in SQL analysis or related tools.
• Knowledge of fintech industry; Visa and Mastercard card brands.
• Proven excellent written and verbal communication skills to communicate with non-technical and technical people inside and outside the organization.
• Demonstrated ability to work in a fast paced, high growth environment.
• Excel and PowerPoint experience.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution