Sr Research Analyst, Transaction Processing & Settlement - Remote

$70,200 - $137,800/Yr

UnitedHealth Group - Phoenix, AZ

Full-time - Mid Level

Remote - Phoenix, AZ

Insurance Carriers and Related Activities

About the position

The Sr Research Analyst in Transaction Processing & Settlement at UnitedHealth Group is responsible for enhancing operational efficiency and excellence in consumer transactions. This role combines expertise in data analysis with transaction processing to identify gaps, develop monitoring tools, and improve processes. The position offers the flexibility to work remotely and is integral to advancing health equity through innovative financial technology solutions.

Responsibilities

• Conduct daily reviews of transaction processing activity to identify gaps and ensure proactive measures are implemented
• Act as first level point of contact for client and retailer teams to navigate network transaction escalations
• Assist in development of transaction monitoring tools
• Produce high quality documentation based on implemented methodology standards
• Assist operational efficiency efforts by identifying process improvements to enhance the daily monitoring of transaction activities
• Proven ability to drive results under pressure and in the face of ambiguity

Requirements

• 3+ years of experience in data analysis and ability to craft a narrative from data
• 2+ years using data analysis tools and techniques

Nice-to-haves

• Proven comfort and experience in SQL analysis or related tools
• Knowledge of fintech industry; Visa and Mastercard card brands
• Proven excellent written and verbal communication skills to communicate with non-technical and technical people inside and outside the organization
• Demonstrated ability to work in a fast paced, high growth environment
• Excel and PowerPoint experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution