Sr Revenue Assurance Analyst

Spectrum - Stamford, CT

Full-time

Stamford, CT

Telecommunications

About the position

The Sr Revenue Assurance Analyst plays a crucial role within the Revenue Assurance Department, focusing on data analysis and business case development. This position is responsible for analyzing data to understand and address complex business issues that impact revenue assurance. The analyst will actively support efforts to enhance the customer experience and promote teamwork while cultivating knowledge and integrity within the organization. In this role, the analyst will analyze data from various sources, including billing and provisioning systems, to transform large datasets into actionable insights that identify and quantify business opportunities. Collaboration with cross-functional teams is essential to realize the benefits of these identified opportunities. The analyst will utilize various software applications to understand how source data is created, modified, and transferred between systems, ensuring a comprehensive understanding of the data landscape. The responsibilities also include performing detailed use-case reviews, analyzing both structured and unstructured data sets to discover patterns and trends, and developing management reporting to monitor business trends and growth initiatives. The analyst will create presentations for internal and senior management, assist in the creation and maintenance of financial models, and perform other duties as required to support the department's objectives.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Promote teamwork and cultivate knowledge and integrity
• Analyze data from billing systems, provisioning systems, and other data sources
• Transform large sets of data to identify and quantify business opportunities
• Coordinate with cross functional teams to realize benefits of identified business opportunities
• Utilize various software applications to understand how source data is created, changed, used, and transferred between systems
• Perform detailed use-case reviews at a granular level
• Analyze structured and unstructured data sets to discover patterns and trends
• Develop management reporting to monitor business trends and growth initiatives; perform trend analysis
• Collaborate with cross functional teams to identify data discrepancies, issues, integration gaps and opportunities
• Create presentations for internal and senior management
• Assist with the creation and maintenance of financial models
• Perform other duties as required

Requirements

• Ability to read, write, speak and understand English
• Ability to thoroughly analyze and interpret data with attention to detail
• Ability to understand business rules and processes
• High level of curiosity and investigative mind-set
• Ability to think analytically and use data to identify business opportunities
• Ability to communicate orally and in writing in a clear and concise manner
• Strong presentation skills with the ability to translate complex data into actionable management recommendations
• Ability to handle multiple projects and tasks independently
• Ability to make decisions and solve problems under pressure
• Ability to communicate with all levels of management and company personnel
• Strong knowledge of MS Applications, including use of advanced MS Excel functions a plus
• Functional knowledge of financial statements a plus
• Financial modeling skills a plus
• SQL knowledge a plus
• Functional knowledge of CSG or ICOMS billing systems a plus
• Bachelor's degree in Information Systems or Business; or related field or equivalent work experience

Nice-to-haves

• Advanced data reporting experience
• Project management experience
• CSG/ICOMS experience preferred
• Financial modeling experience preferred
• Cable, telecommunications industry experience preferred

Benefits

• Comprehensive package that rewards employees for their contributions
• Supports all aspects of employee well-being
• Delivers real value at every stage of life