Spectrum - Stamford, CT

posted about 2 months ago

Full-time - Mid Level
Stamford, CT
10,001+ employees
Telecommunications

About the position

The Sr Revenue Assurance Analyst plays a critical role within the Revenue Assurance Department, focusing on data analysis and business case development. This position is essential for understanding and addressing complex business issues through detailed data examination. The analyst will be responsible for analyzing data from various sources, including billing and provisioning systems, to identify and quantify business opportunities. This role requires a high level of analytical thinking and the ability to transform large data sets into actionable insights that can drive business improvements. In addition to data analysis, the Sr Revenue Assurance Analyst will actively support efforts to enhance the customer experience and promote teamwork within the organization. The analyst will collaborate with cross-functional teams to realize the benefits of identified business opportunities and will utilize various software applications to understand the flow and transformation of source data. Detailed use-case reviews will be performed to ensure accuracy and relevance in data interpretation. The role also involves developing management reporting to monitor business trends and growth initiatives, performing trend analysis, and creating presentations for internal and senior management. The analyst will assist in the creation and maintenance of financial models, ensuring that all financial data is accurately represented and analyzed. This position requires a proactive approach to identifying data discrepancies, integration gaps, and opportunities for improvement, making it a vital part of the Revenue Assurance team.

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Promote teamwork and cultivate knowledge and integrity
  • Analyze data from billing systems, provisioning systems, and other data sources
  • Transform large sets of data to identify and quantify business opportunities
  • Coordinate with cross functional teams to realize benefits of identified business opportunities
  • Utilize various software applications to understand how source data is created, changed, used, and transferred between systems
  • Perform detailed use-case reviews at a granular level
  • Analyze structured and unstructured data sets to discover patterns and trends
  • Develop management reporting to monitor business trends and growth initiatives; perform trend analysis
  • Collaborate with cross functional teams to identify data discrepancies, issues, integration gaps and opportunities
  • Create presentations for internal and senior management
  • Assist with the creation and maintenance of financial models
  • Perform other duties as required

Requirements

  • Bachelor's degree in Information Systems, Business, or related field or equivalent work experience
  • Ability to read, write, speak and understand English
  • Ability to thoroughly analyze and interpret data with attention to detail
  • Ability to understand business rules and processes
  • High level of curiosity and investigative mind-set
  • Ability to think analytically and use data to identify business opportunities
  • Ability to communicate orally and in writing in a clear and concise manner
  • Strong presentation skills with the ability to translate complex data into actionable management recommendations
  • Ability to handle multiple projects and tasks independently
  • Ability to make decisions and solve problems under pressure
  • Ability to communicate with all levels of management and company personnel
  • Strong knowledge of MS Applications, including use of advanced MS Excel functions
  • Functional knowledge of financial statements
  • Financial modeling skills
  • SQL knowledge
  • Functional knowledge of CSG or ICOMS billing systems

Nice-to-haves

  • Advanced data reporting experience
  • Project management experience
  • CSG/ICOMS experience
  • Financial modeling experience
  • Cable, telecommunications industry experience

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being
  • Opportunities for career advancement
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