Sr. Risk Manager, Logistics Claims Management & Operations

$109,000 - $185,000/Yr

Amazon - Austin, TX

Full-time - Mid Level

Austin, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Risk Manager for Logistics Claims Management & Operations at Amazon will oversee vendor relationships, compliance controls, and process improvements within the insurance program. This role requires a strong background in risk management, insurance, and process optimization, with a focus on enhancing customer satisfaction through effective communication and analytical skills. The position involves collaborating with stakeholders to identify business challenges and develop innovative solutions, while also managing performance standards and supporting financial processes.

Responsibilities

• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.
• Support document management and compliance.
• Partner with stakeholders to create and manage compliance controls.
• Clearly define and uphold performance standards based on organizational and team goals.
• Identify opportunities for improvements across the entire auto claims program and all lines of business.
• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.
• Support finance forecasting, reporting, and accounting processes.

Requirements

• Bachelor's degree or equivalent
• 6+ years of compliance, audit or risk management experience
• Knowledge of Microsoft Office products and applications at an advanced level

Nice-to-haves

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Benefits

• Full range of medical benefits
• Financial benefits including equity and sign-on payments
• Comprehensive employee benefits package