Tesla - Palo Alto, CA
posted 4 months ago
The Tesla Energy Business Operations team is seeking a motivated and experienced Sales Operations Analyst to join the Global Business Operations team. This role is crucial in supporting local regional requirements and involves participation in various aspects of sales operations, order management, payments, and compliance. The Sales Operations Analyst will interact directly with numerous stakeholders in the Commercial Energy sector and collaborate closely with the Sales team on strategic planning and operational execution. This position is responsible for executive reporting and will develop and refine key reports and analytical insights that are essential for weekly order prioritization, delivery execution, and various business decisions. Additionally, the analyst will serve as the subject-matter expert for the Sales and Sales Operations functions within the Americas region, ensuring that all operations and business reporting are conducted efficiently and effectively. In this role, the analyst will be tasked with developing prompt, accurate, and insightful analyses and reports on Tesla Energy's commercial performance based on criteria and metrics approved by management. The analyst will drive the simplification and consolidation of reports, understanding user requirements and the business purposes of each report to enhance usability and practicality. The role also includes supporting ad hoc analytics and data refreshing using SQL and advanced MS Excel. Daily responsibilities will encompass processing all operational aspects of sales orders, including invoicing and refunds, and responding to order-related information requests from various departments such as Sales, Delivery, and Service. The analyst will ensure the quality of data recorded in CRM and other internal systems that support sales, production, and finance, and will investigate system discrepancies, working with program management to resolve any issues.