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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The Customer Lifecycle team within Enterprise Support Strategy, Operations, and Enablement (SOE) is looking for a smart, enthusiastic, and creative thought leader with a strong background in sales operations and supporting field organizations. This individual contributor leader will own the day-to-day operations for the APJC Premium Support Business Development (PSBD) businesses and partner with the Field BD leadership to drive revenue growth and increase adoption of AWS Support Services in line with GTM strategy. We are looking for a senior leader who can leverage their depth of operations experience to drive the performance, effectiveness, and efficiency of Premium Support Business Development teams and partner cross functional to deliver improvement initiatives that will accelerate the opportunity to cash process.
