Sr Sales Operations Reporting Analyst

Thermo Fisher Scientific

Full-time - Mid Level

Remote

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As the world leader in serving science, Thermo Fisher Scientific is dedicated to making a meaningful impact through its work. The Sales Operations Analyst will play a crucial role in supporting the sales organization by executing strategic initiatives and projects that align with the company's sales strategies and objectives. This remote position requires the candidate to work from home within the contiguous United States, with minimal travel expected. The ideal candidate will possess strong business insight, excellent analytical and technical skills, and a collaborative mindset. They will be responsible for leading and maintaining comprehensive reporting to meet the needs of commercial teams, ensuring that all sales data is accurate, consistent, and actionable. In this role, the Sales Operations Analyst will translate the business needs of sales leaders and internal partners into professional reporting formats and dashboards that provide actionable insights and strategic recommendations. They will analyze sales trends and performance metrics to drive informed decision-making and identify new selling opportunities. The analyst will also develop and maintain sales performance reports and dashboards using PowerBI, employing advanced analytics and visualization techniques to enhance data processing and analytics capabilities related to sales metrics. Additionally, the analyst will design and implement sophisticated ad hoc reporting solutions to support field-based sales teams and senior leadership, addressing business questions and providing data-driven solutions. They will ensure the integrity and efficiency of Salesforce data, implementing effective data governance practices and data quality controls. Building positive relationships with business partners and cross-functional teams is essential, as is providing comprehensive training documentation and delivering training sessions to promote data literacy across the organization.

Responsibilities

• Translate business needs of sales leaders and other internal partners into professional reporting formats and dashboards that generate actionable insights and strategic recommendations.
• Provide insights on sales trends and performance metrics to drive informed decision-making and identify new selling opportunities.
• Lead the development and maintenance of comprehensive sales performance reports and dashboards with PowerBI, using advanced analytics and visualization techniques.
• Drive continuous improvement in data processing and analytics capabilities related to sales and activity metrics.
• Design and implement sophisticated ad hoc reporting solutions to support field-based sales teams and senior leadership, addressing business questions and providing data-driven solutions.
• Develop and detail robust data definitions and business rules, ensuring accuracy, consistency, and integrity of sales data across Salesforce and external data sources.
• Ensure the integrity and efficiency of Salesforce data, implementing and maintaining effective data governance practices and data quality controls.
• Build positive relationships and establish trust with business partners and cross-functional teams, collaborating closely to understand their needs and align solutions with business objectives.
• Provide comprehensive training documentation and deliver training sessions to colleagues across the organization, encouraging data literacy and empowering others to leverage reporting and analytics tools effectively.

Requirements

• Requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and an advanced degree or equivalent work experience.
• BA/BS degree in Business, Statistics, Finance, or other business-related subject areas preferred.
• 6+ years experience in Sales Operations, Commercial Support, or related Finance role.
• Diagnostics, Medical Device, Pharmaceutical and Life Sciences experience a plus.
• 6+ Advanced technical skills with PowerBI.
• Experience in Salesforce and Dashboard creation.
• Expertise with data visualization.
• Ability to collaborate and build relationships with all levels of the organization.
• Strong critical thinking and problem-solving skills.
• Drive innovation and continuous improvement.
• Ability to balance multiple projects and prioritize effectively.
• Exhibits personal accountability to accuracy of information and meet results.
• Proactive communication capabilities, identifying and addressing issues.
• Work independently in a fast-paced environment.