Sr. Scrum Master
M&T Bank - Buffalo, NY
posted 6 months ago
About the position
As a Senior Scrum Master at M&T Bank, you will provide servant-leadership and mentorship to multiple cross-functional agile teams, applying Agile principles and frameworks such as Scrum, Kanban, and Extreme Programming (XP). Your role will be pivotal in strengthening the teams' understanding of effective practices, theories, and techniques that support continuous improvement. You will educate and coach teams to foster an environment that encourages self-organization, cross-functionality, collaboration, conflict resolution, transparency, and ongoing improvement. Your responsibilities will include visualizing, communicating, and radiating team information to ensure that their work and impediments are visible to stakeholders. In this position, you will utilize a broad knowledge base of agile practices, including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, and information radiators, to help create high-performing teams. You will encourage a culture of continuous improvement within the agile teams, constantly discovering better ways of working through transparency, collaboration, and retrospectives. Additionally, you will curate team-level coaching content to guide teams in agile practices and facilitate various meetings for idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving, and alignment. Your role will also involve addressing blocking issues that are beyond the teams' authority and require support from other teams, ensuring that the teams remain focused on achieving their goals. You will collaborate with other Agile Leaders to enhance the effectiveness of Agile application within the organization and provide mentorship to less experienced Scrum Masters. Furthermore, you will seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading, and classroom training. It is essential to understand and adhere to the company's risk and regulatory standards, policies, and controls, identifying risk-related issues that need escalation to management. You will also design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis, while promoting an environment that supports diversity and reflects the M&T Bank brand.
Responsibilities
- Provide servant-leadership and mentorship to multiple cross-functional agile teams.
- Utilize a broad knowledge base of agile practices to help create high-performing teams.
- Encourage a continuous improvement culture within agile teams.
- Curate team-level coaching content regarding agile practices.
- Facilitate meetings for idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and problem-solving.
- Help teams gain transparency into their workflow using information radiators.
- Address blocking issues that require support from other teams.
- Work with other Agile Leaders to increase the effectiveness of Agile within the organization.
- Provide mentorship to less experienced Scrum Masters.
- Seek and host individual and team learning opportunities.
- Understand and adhere to the company's risk and regulatory standards.
- Design, implement, maintain, and enhance internal controls to mitigate risk.
Requirements
- Bachelor's degree and a minimum of 4 years' experience as a member of an agile team, including a minimum of 2 years' Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience, including a minimum of 4 years' experience as a member of an agile team, including a minimum of 2 years' Scrum Master experience.
- Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment).
- Prior experience fostering team self-organization and continuous improvement.
- Knowledge of Agile and Lean principles and practices.
- Experience developing/managing digital capabilities.
- Understanding of Design Thinking principles.
- Strong verbal and written communication skills.
- Prior experience leading through influence.
Nice-to-haves
- Experience in a financial services environment.
- Certification in Scrum Master or Agile methodologies.
Benefits
- Competitive compensation
- Full medical & dental benefits
- Health Savings & Flexible Spending Accounts
- Life/disability insurance
- Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
- 401(k) match at 5% with options for Roth and discretionary employer contributions
- Tuition assistance
- Paid parental leave
- Stock purchase options
- Wellness programs
- Employee discounts
