Spectrum - Greenwood Village, CO

posted 22 days ago

Full-time - Mid Level
Remote - Greenwood Village, CO
Telecommunications

About the position

As a Senior Site Reliability Engineer in Infrastructure as a Service (IaaS) at Charter Communications, you will be responsible for ensuring the reliability, availability, and scalability of our on-premises cloud infrastructure. This role involves collaborating with engineering, development, operations, and security teams to design, implement, and maintain a secure and highly available IaaS platform, focusing on storage and data protection. You will also automate processes and develop tools to enhance operational efficiency.

Responsibilities

  • Design, build, and maintain highly available, scalable, and secure infrastructure for our on-premises private cloud IaaS offering.
  • Develop and implement monitoring and alerting systems to ensure the reliability and availability of our services.
  • Automate processes and develop tools to improve operational efficiency and reduce manual intervention.
  • Collaborate with development and operations teams to troubleshoot and resolve infrastructure issues.
  • Conduct regular performance testing and capacity planning to ensure optimal performance of the infrastructure.
  • Ensure that our PaaS and IaaS platforms meet the needs of our customers, including internal and external stakeholders.
  • Develop and implement processes for incident management, problem management, and change management in alignment with Charter Incident and Change Management Policies.
  • Continuously monitor and analyze the performance of PaaS and IaaS services to identify and resolve issues proactively.
  • Develop disaster recovery and business continuity plans and perform regular testing to ensure their effectiveness.
  • Participate in capacity planning and performance optimization efforts.
  • Perform upgrades and migrations of storage platforms.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field, and/or equivalent work experience.
  • Minimum four (4) years of Network experience in site reliability engineering or systems engineering focusing on Dell, NetApp, VAST, and Pure Storage Platforms working with Block, File, and Object platforms.
  • Minimum four (4) years of Systems Administration experience working with IaaS platforms and related technology for virtualization, compute, storage, and network.
  • Minimum four (4) years of Troubleshooting experience with IaaS platforms and related technology for virtualization, compute, storage, and network.
  • Minimum two (2) years of Scripting experience with languages such as Python, Ruby, or Bash.
  • Minimum one (1) year of Container Services experience.

Nice-to-haves

  • Experience working in a DevOps or Site Reliability Engineering role.
  • Experience with Infrastructure as a Service technologies.
  • Experience with Infrastructure as Code, scripting, and development.
  • Experience with virtualization platforms such as VMware, Nutanix, or OpenStack.
  • Experience with Unix/Linux or Windows systems administration.
  • Experience with Compute in a Cloud Environment using Rack Mount and Blade Servers.
  • Experience with Storage in a Cloud Environment using SAN, HCI, or Software Defined block, file, and object focusing on Dell and Pure Storage Platforms.
  • Certifications in Virtualization, Kubernetes, Docker, Containers, Compute, Storage, Networking, Public Cloud, and Operating System technologies.

Benefits

  • Comprehensive pay and benefits package that rewards employees for their contributions.
  • Support for all aspects of employee well-being.
  • Incentive-based compensation such as bonuses.
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