Sr. Site Reliability Engineer

About the position

As a Site Reliability Engineer (SRE) at FreeWheel, you will be responsible for ensuring the reliability, performance, and efficiency of the FreeWheel platforms. This role involves designing, analyzing, and troubleshooting large-scale distributed systems, as well as automating routine tasks. You will work closely with engineering teams, vendors, and client services to deliver technical solutions and support high-profile live events. The position requires independent judgment and the ability to work with limited supervision while following operational practices.

Responsibilities

• Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s).
• Implement technical solutions for measurement and improvement on reliability, quality, and efficiency of FreeWheel platforms.
• Perform complex analytical duties in the planning, deployment, testing, and evaluation of FreeWheel products.
• Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
• Participate in the software release cycle, ensuring releases are well designed, planned, implemented, released, and monitored.
• Author infrastructure as code with best practices, tool use, and quality assurance.
• Engineer technical solutions for infrastructure and application management, monitoring, and operations with a focus on standardization and automation.
• Perform code level debugging on issues escalated to the team.
• Support incident prevention, response, and retrospect as part of on-call shifts.
• Advocate for engineering and technical operations procedures, policies, processes, and SRE best practices.
• Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, and secure server configuration.
• Provide training and coaching to peers and junior SRE team members.

Requirements

• Bachelor's degree in computer science, a related engineering field, or equivalent practical experience.
• 5 years of experience in software engineering with programming languages such as Python, Golang, or JavaScript.
• 3 years of technical operation experience for business-critical applications over public cloud services, preferably AWS.
• 3 years of experience with SDLC tools including Containers, Kubernetes, Docker, and Jenkins.
• Experience in Linux administration, network security, and system infrastructure.
• Good communication and collaboration skills.

Nice-to-haves

• Prior experience in supporting business-critical services before they go live.
• Technical leadership and influence in focused product/tech areas.
• Experience providing technical solutions at an internet company.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Flexible scheduling options.
• Professional development opportunities.