Sr. SNR Sales Manager

Sunrun - Nashua, NH

Full-time - Mid Level

Nashua, NH

Specialty Trade Contractors

About the position

The Sr. SNR Sales Manager at Sunrun is responsible for managing key accounts and implementing sales strategies to drive growth in the solar products industry. This remote position focuses on maintaining long-term relationships with assigned accounts, ensuring customer satisfaction, and coordinating marketing and sales activities to support account expansion. The role requires a proactive approach to problem-solving and collaboration across departments to optimize sales operations and meet company revenue targets.

Responsibilities

• Maintain long-term business relationships with assigned key Accounts and their corresponding customer base
• Support, integrate and expand any newly secured account through distribution, direct and other sales segments
• Maintain order pipeline, DOS (Days of stock inventory goals), meet or exceed lead-times/standards
• Coordinate product forecasting exercises with installers and accounts, to ensure the supply chain is in place to meet customer material needs
• Create and expand relationships with key individuals at account companies, understand, and support their business needs
• Conduct Quarterly business review with partners and recommend improvements and upsell new or existing products
• Analyze market trends and accordingly develop plans with Marketing to increase brand awareness in the assigned distributor market
• Guide accounts through product changes and new product introductions
• Coordinate cross-functional across departments/field resources to ensure outstanding customer support
• Point of contact for product functionality, product value proposition, product documentation, and available tools and resources
• Support customer growth and expansion - Conduit for coordinating with applications engineering and field training teams to provide additional On-the-Job Training for new installers, crews, and branches as their business grows
• Tip of the iceberg for account issues related to invoices, RMAs and pricing issues (as needed). Responsible for allocating the information base to the Sales Operations leader to ensure the information is approved and communicated properly and timely
• Assist in identifying and developing SNR process improvements to optimize accounts sales activities
• Deliver account information in a digestible, actionable and timeline manner to support company strategy to meet growth targets and best-in-class Sales Operations
• Work with SNR Marketing to assist in accounts partner marketing activities such as trade shows, campaigns and other promotional activities
• Create ways to strategically increase order ($) amount and frequency (per order)

Requirements

• Bachelor's Degree preferred
• A minimum of 5 years' experience in manufacturer sales or supporting roles, preferably through accounts within the construction or solar products industry
• Solar industry experience is highly desirable
• Solid knowledge of photovoltaic system construction desirable
• Proven record of success maintaining customer relationships and exceeding key operating metrics that are strategic to supporting business metrics to meet company revenue targets
• Ability to set weekly priorities to meet KPI's set for quarter and on annual basis
• Deep familiarity with MS Office productivity applications (Excel, PPT) as well as CRM
• Excellent verbal and written communications skills and ability to effectively interact with all levels of an organization; including effective presentation skills