Comcast - York Haven, PA
posted 4 months ago
As the Sr. Software Engineer in Site Reliability Engineering (SRE) at FreeWheel, a Comcast company, you will play a crucial role in ensuring the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. Your responsibilities will include designing, analyzing, and troubleshooting large-scale distributed systems, debugging and optimizing code, and automating routine tasks. You will be part of a diverse team that combines software and technology infrastructure expertise, providing subject matter expertise and resolving complex break/fix scenarios. Collaboration with engineering, vendors, and client services will be essential to deliver successful technical solutions. You will work with limited supervision, following operational practices while independently determining approaches for non-routine solutions. In this role, you will be responsible for the reliability and technical operation of the FreeWheel TV Platform UI and API components. You will implement technical solutions aimed at measuring and improving the reliability, quality, and efficiency of FreeWheel platforms. Your duties will involve complex analytical tasks in the planning, deployment, testing, and evaluation of FreeWheel products, leveraging your in-depth knowledge of the platforms, infrastructure, and internal processes. You will support high-profile live events powered by FreeWheel, such as the Super Bowl, Olympic Games, March Madness, and FIFA World Cup, ensuring that the technical operations run smoothly. You will also engage in the software release cycle, collaborating closely with developers to ensure that software releases are well-designed, planned, implemented, released, and monitored. A significant portion of your time, approximately 30%, will be dedicated to tools development using Python or Golang, focusing on Continuous Delivery and Infrastructure Scaling. Your role will require you to engineer technical solutions for infrastructure and application management, monitoring, and operations, with an emphasis on standardization and automation. You will perform code-level debugging on issues escalated to the team and participate in on-call shifts to support incident prevention, response, and retrospectives. As an advocate for engineering and technical operations procedures, you will work closely with developers and vendors to identify and drive improvements in production quality, operational efficiency, and engineering productivity. Additionally, you will provide support for the Cybersecurity program, including patching, vulnerability cleanup, secure server configuration, and incident remediation efforts. Training and coaching peers and junior SRE team members will also be part of your responsibilities, requiring consistent exercise of independent judgment and discretion in significant matters.