Zenbusiness - Austin, TX

posted about 2 months ago

Full-time - Manager
Remote - Austin, TX
Administrative and Support Services

About the position

ZenBusiness is seeking a Sr. Engineering Manager for the new customer acquisition team. In this role, you will work closely with management, engineers, marketing, product owners, and designers to build and deliver new product features and enhancements that change the lives of our small business customers. You will direct, manage, and participate in the day-to-day operations of a team of highly skilled software engineers. This position will report to the Sr. Director of Engineering and this is a remote role. As the Sr. Engineering Manager, you will have ownership of the Acquisition domain, which includes ZenBusiness' WordPress site consisting of thousands of pages. You will be responsible for maintaining and raising the engineering and operational excellence bar by mentoring, coaching, working side by side, and reviewing your team's work. You will partner with other functions such as product, design, and marketing to develop the roadmap's product initiatives and ensure its execution in an agile environment. Your role will also involve understanding, influencing, and providing strong feedback to the product roadmap of the teams you lead. You will contribute to and lead the roadmap of the Acquisition domain, which is comprised of product and technical initiatives, helping to decide not only how to build things but also what the right things to build are. You will lead teams through rapidly evolving complex demands, including multiple projects with dependencies on other internal organizations and multiple stakeholders. Working in an agile, data-driven environment, you will have true ownership of the features your teams are accountable for, from gathering requirements to delivering results to maintenance. You will create a culture of high-quality, predictable, observable code that is delivered to production, and foster a culture of inclusivity and open two-way feedback. Your commitment to coaching, leading by example, and empowerment amidst a lean-startup (agile) development environment will be crucial, as will your ability to recruit, interview, and hire top talent. Additionally, you will create a fun virtual environment for the team through team events, morale building, team bonding activities, and more.

Responsibilities

  • Ownership of the Acquisition domain including ZenBusiness' WordPress site consisting of thousands of pages
  • Maintain and raise the engineering and operational excellence bar by mentoring, coaching, working side by side, and reviewing your team's work
  • Partner with other functions (product, design, marketing, etc.) to develop the roadmap's product initiatives and ensure its execution in an agile environment
  • Understand, influence, and give strong feedback to the product roadmap of the teams they lead
  • Contribute to and lead the roadmap of the Acquisition domain that is comprised of product and technical initiatives
  • Responsible for leading teams through rapidly evolving complex demands, including multiple projects with dependencies on other internal organizations and multiple stakeholders
  • Work in an agile, data-driven environment and have true ownership of the features your teams are accountable for, from gathering requirements to delivering results to maintenance
  • Create a culture of high-quality, predictable, observable code that is delivered to production
  • Create a culture of inclusivity and open two-way feedback
  • Commitment to fostering a culture of coaching, leading by example, and empowerment amidst a lean-startup (agile) development environment
  • Recruit, interview, and hire top talent
  • Create a fun virtual environment for the team - team events, morale building, team building, and bonding activities

Requirements

  • Minimum of two years of experience leading and growing high-performance technology teams with an emphasis on shipping web-based products, in partnership with product owners, designers, and marketing stakeholders
  • Minimum of five years of relevant software development experience
  • Experienced in WordPress development, including best practices, performance, and innovation
  • Have a proven track record for high-quality product delivery that is data-driven through experimentation leveraging tools such as LaunchDarkly
  • Demonstrate a desire for coaching up a strong succession of talent
  • Experience managing other people leaders of all skill levels
  • Experience working in an Agile environment using Scrum or Kanban methodologies
  • Ability to work independently and prioritize effectively
  • Curious and comfortable learning new things and diving in where needed
  • Strong written, verbal, and visual communication skills, with the ability to articulate your decisions, whiteboard new solutions, present ideas concisely, and defend your ideas

Nice-to-haves

  • macOS and G-Workspace knowledge is a plus!

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Disability insurance
  • Life insurance
  • Parental leave
  • Military leave
  • Employee assistance program
  • 401k + match
  • Annual bonus
  • Pet insurance
  • RSUs
  • Paid parking
  • 10 paid holidays
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