Sr. Solution Engineer - State & Local Government (Texas)

$91,520 - $168,480/Yr

Esri - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Professional, Scientific, and Technical Services

About the position

The Sr. Solution Engineer for State & Local Government at Esri is a GIS subject matter expert responsible for advising customers on complex business challenges. This role involves leveraging problem-solving skills to demonstrate the value of GIS technology, creating innovative solutions, and building relationships with clients to drive revenue. The position requires a deep understanding of Esri technology and the ability to communicate effectively with both technical and non-technical audiences.

Responsibilities

• Build relationships with clients and present Esri software and solutions as part of the account team.
• Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Act as a technical leader of Esri technology and a subject matter expert for state and local government.
• Demonstrate advanced understanding of sales strategies to develop complex solutions for strategic customers.
• Understand organizational business structures, workflows, and integration points with third-party systems.
• Proactively craft and propose solutions that clarify how GIS brings business value to customers.
• Define and deliver complex strategies that align Esri technology with customer business needs.
• Design presentations for technical and non-technical audiences and provide configuration guidance.
• Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• 3+ years of experience in working in or supporting state or local government.
• Broad knowledge of ArcGIS from an IT context including hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Demonstrated experience in technical consulting and conceptual solution design.
• Understanding of sales and business development processes.
• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS).
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms.
• Programming and scripting experience with languages such as Python and JavaScript.
• Remarkable presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25-50%.
• Bachelor's in geography, computer science, or a related field.

Nice-to-haves

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Knowledge of digitalization strategies including mobile, IoT, advanced analytics, data science (AI/ML), and imagery.
• Master's in geography, computer science, or a related field.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.