Sr Specialist, Digital Research Solutions (Supply Chain Practice)

Gartner - Irving, TX

Full-time - Mid Level

Hybrid - Irving, TX

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Senior Specialist in Digital Research Solutions plays a crucial role in collaborating with supply chain experts, client advisors, and software developers to manage the delivery of research-based interactive content. This position focuses on identifying product requirements and designing solutions to address complex supply chain challenges, ensuring that the content meets client needs and business objectives.

Responsibilities

• Manage the delivery of critical supply chain interactive publications on a regular cadence (e.g., Monthly Supply Chain Alert)
• Create and evolve digital assets/tools that are rooted in client problems and leverage best-practice research concepts
• Partner on solution strategy, planning, and life cycle management efforts
• Translate research best practices into actionable product wireframes and user stories
• Dissect client problems using qualitative and quantitative research and analysis skills, inductive and deductive reasoning, abstract thinking, and root-cause analysis
• Support the development of solution roadmaps and release plans that satisfy client requirements and achieve business outcomes
• Partner with cross-functional teams to deliver on the solution requirements against the roadmap
• Apply design thinking and user experience principles to design tools that are actionable, consumable, high quality and easy to use
• Develop strong relationships and regularly communicate with product stakeholders and customers to shape the product strategy and surface and prioritize needs.

Requirements

• Bachelor's degree or master's degree (preferred)
• 2-4 years of work experience in academic or applied research or consulting
• Outstanding project management skills involving internal and external stakeholders with ability to meet tight deadlines and prioritize workloads in a fast-paced, detail-oriented, multi-tasking environment
• Strong written and verbal communication and collaboration skills
• Love quantitative/qualitative problem solving and are excited about defining and driving use cases, product features/requirements, roadmaps and release plans based on client needs.

Nice-to-haves

• Proven track record of project management and/or product management in B2B SaaS, B2C, or internal digital solutions

Benefits

• Generous PTO
• 401k match up to $7,200 per year
• Opportunity to purchase company stock at a discount
• Annual bonus plan based on company and individual performance
• Flexible work environment with virtual and in-person collaboration opportunities