Sr Specialist, Payroll

Unclassified - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

10,001+ employees

About the position

The Payroll Specialist at Baker Tilly is responsible for ensuring accurate payroll processing and client service delivery. This role involves managing payroll information, resolving discrepancies, and maintaining strong client relationships. The specialist will also support implementation projects and contribute to team development by sharing knowledge and providing training to new hires.

Responsibilities

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
• Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, and reconciling payroll deposits and tax withholdings.
• Prepare reports of employee earnings, taxes, deductions, and employer's contributions for social security and unemployment.
• Establish strong and trusted client relationships by effectively consulting on all payroll-related matters.
• Maintain confidentiality of employee data and convey detailed information accurately in both written and verbal formats.
• Provide technical software support to clients and identify out of scope work.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and less experienced staff regarding clients, software, payroll, and processes.
• Research and maintain product knowledge on ADP software platforms.

Requirements

• 3 to 5+ years relevant payroll experience with ADP WFN software.
• Experience with ADP WFN software and implementation experience.
• Bachelor's degree in Accounting, Finance, or related field preferred; experience in lieu of degree considered.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail-oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline-driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills.

Nice-to-haves

• CPP certification preferred.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work.