Amazon - Seattle, WA

posted about 1 month ago

Full-time - Senior
Seattle, WA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr. Specialist SA, Cloud Engineering, GenAI/ML position at Amazon Web Services (AWS) focuses on leveraging generative AI to help customers design and implement innovative solutions. This role involves direct customer interaction to understand their business challenges, guiding them in the adoption of generative AI services, and creating educational materials to enhance the technical capabilities of the AWS community. The position is integral to driving the adoption of AWS services and ensuring customer success through advanced technical knowledge and thought leadership.

Responsibilities

  • Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
  • Provide advanced technical knowledge to domain-aligned GTM teams to unblock customers' largest and most critical business challenges.
  • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events.
  • Partner with Business Development teams to define the technical components of best-in-class GTM concepts, solutions, and initiatives.
  • Develop and support an AWS internal community of technical subject matter experts worldwide.

Requirements

  • 8+ years of specific technology domain areas experience (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
  • 3+ years of design, implementation, or consulting in applications and infrastructures experience.
  • 10+ years of IT development or implementation/consulting in the software or Internet industries experience.

Nice-to-haves

  • 5+ years of infrastructure architecture, database architecture, and networking experience.
  • Experience working with end user or developer communities.

Benefits

  • Comprehensive medical, financial, and other benefits package.
  • Equity and sign-on payments as part of total compensation.
  • Flexible working culture to support work-life balance.
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