Sr Specialist Sustainer

St. Jude ALSAC - Memphis, TN

Full-time - Mid Level

Hybrid - Memphis, TN

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Sr. Specialist Sustainer is responsible for the strategic and logistical management of day-to-day revenue generation, execution, performance, expense management, and trend analysis for Mass Marketing's monthly donor audience. This role collaborates closely with cross-divisional teams and external vendors to ensure alignment with Mass Marketing and ALSAC's Strategic Plans.

Responsibilities

• Develop and execute multichannel strategies aimed at converting, increasing value, and retaining the monthly donor audience.
• Manage marketing campaigns across digital, email, telefunding/mobile, and direct mail channels to cultivate sub-segments of the monthly donor audience.
• Ensure both short-term and long-term objectives are met by driving maximum performance and growth.
• Conduct detailed analyses of recent and past results, including ongoing assessments of revenue and expenses.
• Support budget and forecasting exercises to track performance and inform strategic decisions.
• Monitor and analyze the effectiveness of new and existing strategies.
• Utilize historical data, recent results, and future projections to develop and implement targeted marketing efforts, increasing fundraising and donor engagement.
• Maintain collaborative partnerships with key stakeholders inside and outside the organization.
• Outline tactics to internal stakeholders to ensure deadlines are met, goals are achieved, and stakeholders are equipped to address donor questions and feedback.
• Negotiate priorities and timelines diplomatically, maintaining composure and production quality under pressure.
• Work with other teams to ensure audience selection, content, and creative elements align with overall strategy.
• Review campaign materials for compliance with legal, bank, and USPS guidelines, ensuring adherence to mass marketing best practices and St. Jude messaging standards.
• Implement cost-saving measures to maximize return on investment (ROI).
• Approve program costs to ensure expenses align with the budget prior to production sign-off.
• Participate in key organizational initiatives as assigned by the Mass Marketing leadership team.
• Demonstrate expertise in marketing strategy development and detailed project management.
• Implement new program strategic initiatives as established by Mass Marketing senior management.

Requirements

• Thorough knowledge of mass marketing best practices to ensure brand integrity.
• Experience with emerging marketing platforms and channels.
• Comfort in a test-and-learn environment with a demonstrated growth mindset.
• Agility and ability to operate in ambiguous situations with excellent attention to detail.
• Proven experience in strategy development and cross-functional collaboration within a high-performance work environment.
• Strong communication skills, both written and verbal, for internal and external relations.
• Excellent command of English spelling, grammar, and usage.
• Ability to understand and execute complex verbal or written instructions.
• Proficiency in marketing communications and rhetorical tools.
• Strong typing skills and general knowledge of purchasing and inventory control.
• Demonstrated bias for action with problem-solving skills and innovative solution development.
• Bachelor's Degree and a minimum of 4-5 years of experience in mass marketing or fundraising.

Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vision Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more