Sr Strategic Operations Manager, Eater Operations

$124,000 - $137,500/Yr

Uber - San Francisco, CA

Full-time

Remote - San Francisco, CA

Transit and Ground Passenger Transportation

About the position

The US&C Eater Operations Manager role at Uber Eats focuses on shaping and executing the Membership strategy within the Strategic Operations team. This position involves collaborating with various departments to enhance the membership experience, drive growth, and develop lifecycle strategies. The role requires a blend of project management, data analysis, and cross-functional collaboration to ensure successful implementation of membership initiatives.

Responsibilities

• Develop membership lifecycle strategies focusing on pricing and business development.
• Proactively scope and lead multiple projects, ensuring accountability for outcomes and delivery on critical metrics.
• Analyze complex data to drive business decisions and shape roadmaps with cross-functional partners.
• Define critical metrics for tracking Membership performance and develop dashboards to report findings to senior leadership.
• Collaborate with Operations teams, Marketing, Product, Engineering, and Strategy & Planning to execute membership efforts.

Requirements

• 4+ years of professional work experience in operations, marketing analytics, consulting, technology, strategy, or analytics.
• Proficiency in SQL and Excel/Google Sheets.
• Bachelor's degree.

Nice-to-haves

• Ability to thrive in a fast-paced and cross-functional environment.
• Experience problem-solving and proposing unique solutions to complex issues.
• Proven ability to balance multiple critical tasks and deliver against hard deadlines.
• Strong communication and presentation skills, including experience presenting data to sophisticated audiences.
• Strong collaboration skills with the ability to build trust-based relationships.

Benefits

• Participation in Uber's bonus program.
• Eligibility for equity awards and other types of compensation.
• Various benefits as detailed on the Uber careers benefits page.