Sharp Healthcare - San Diego, CA

posted 4 months ago

Full-time - Mid Level
San Diego, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Sr. Systems Analyst role within IT at Sharp HealthCare is a pivotal position responsible for systems analysis and consulting with users and stakeholders to determine software and system functional specifications. This role emphasizes application support, enhancement, design, build, and implementing complex changes while resolving intricate issues. The analyst will possess expertise in application functional use and design, development, documentation, analysis, modification, and testing. The position requires a strong competency in application and administration duties to support Sharp's environment effectively and efficiently, ensuring high availability of computing resources and facilitating client workflows. In addition to technical skills, the Sr. Systems Analyst will manage IT project initiatives, provide planning activities, and act as a mentor to peers. This role demands independent thought and judgment, with the ability to work autonomously while meeting deadlines. Effective communication with stakeholders is crucial, as the analyst will lead complex interactions with key vendors and collaborate with client leadership, providing senior expertise on projects and enhancements. The analyst will also be responsible for developing and achieving consensus on communication plans, ensuring that stakeholders receive timely and relevant information regarding project-related issues. The position also involves exercising leadership to promote customer satisfaction and staff development. The analyst will manage client expectations and priorities through effective communication, resolve conflicts, and propose creative solutions to problems. Training new IT staff in system functions and operations is also a key responsibility, ensuring that users maximize their effectiveness and utilization of systems. The role requires a strong focus on problem analysis and resolution, utilizing effective problem-solving techniques to develop quality services and resolve complex issues. The analyst will analyze user needs through various methods, ensuring optimal functionality and user satisfaction, while also identifying root causes and viable solutions. Project management is another critical aspect of this role, where the analyst will demonstrate consistent application of project management techniques, ensuring projects are completed within target dates and managing small to medium projects effectively. The analyst will also be responsible for system configuration, change management, and testing, ensuring that all software changes are maintained across production and test environments according to established policies. This role is essential in maintaining system architecture and developing documentation for operational requirements, ensuring adherence to security policies and vendor agreements.

Responsibilities

  • Conduct systems analysis and consult with users and stakeholders to determine software and system functional specifications.
  • Provide application support, enhancement, design, build, and implement complex changes.
  • Resolve intricate issues related to application functionality and administration duties.
  • Manage IT project initiatives and provide planning activities.
  • Act as a mentor to peers and train new IT staff in system functions and operations.
  • Communicate effectively with stakeholders and lead complex interactions with key vendors.
  • Collaborate with client leadership to provide senior expertise on projects and enhancements.
  • Analyze user needs and requirements through various methods to ensure optimal functionality and user satisfaction.
  • Demonstrate effective problem-solving techniques to develop quality services and resolve complex problems.
  • Manage small to medium projects, ensuring completion within target dates and adherence to project management standards.

Requirements

  • 5 years of relevant experience in systems analysis or a related field.
  • Leadership experience in a healthcare or IT environment.
  • Proficiency in applications supported by the department, Microsoft Office Suite, MS Project, and Project Web App.
  • Strong communication skills, both written and oral, to effectively interact with stakeholders.
  • Ability to work independently and meet deadlines.

Nice-to-haves

  • 5 years of healthcare or related subject matter experience.
  • 3 years of experience in a system analyst role.
  • Project Management experience.
  • Six Sigma Yellow Belt Certification - Various-No accreditation board.

Benefits

  • Competitive hourly pay range from $50.611 to $79.999 based on experience and qualifications.
  • Opportunities for professional development and certifications.
  • Mentorship and training programs for career advancement.
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