Sharp Healthcare - San Diego, CA
posted 4 months ago
The Sr. Systems Analyst role within IT at Sharp HealthCare is a pivotal position responsible for systems analysis and consulting with users and stakeholders to determine software and system functional specifications. This role emphasizes application support, enhancement, design, build, and implementing complex changes while resolving intricate issues. The analyst will possess expertise in application functional use and design, development, documentation, analysis, modification, and testing. The position requires a strong competency in application and administration duties to support Sharp's environment effectively and efficiently, ensuring high availability of computing resources and facilitating client workflows. In addition to technical skills, the Sr. Systems Analyst will manage IT project initiatives, provide planning activities, and act as a mentor to peers. This role demands independent thought and judgment, with the ability to work autonomously while meeting deadlines. Effective communication with stakeholders is crucial, as the analyst will lead complex interactions with key vendors and collaborate with client leadership, providing senior expertise on projects and enhancements. The analyst will also be responsible for developing and achieving consensus on communication plans, ensuring that stakeholders receive timely and relevant information regarding project-related issues. The position also involves exercising leadership to promote customer satisfaction and staff development. The analyst will manage client expectations and priorities through effective communication, resolve conflicts, and propose creative solutions to problems. Training new IT staff in system functions and operations is also a key responsibility, ensuring that users maximize their effectiveness and utilization of systems. The role requires a strong focus on problem analysis and resolution, utilizing effective problem-solving techniques to develop quality services and resolve complex issues. The analyst will analyze user needs through various methods, ensuring optimal functionality and user satisfaction, while also identifying root causes and viable solutions. Project management is another critical aspect of this role, where the analyst will demonstrate consistent application of project management techniques, ensuring projects are completed within target dates and managing small to medium projects effectively. The analyst will also be responsible for system configuration, change management, and testing, ensuring that all software changes are maintained across production and test environments according to established policies. This role is essential in maintaining system architecture and developing documentation for operational requirements, ensuring adherence to security policies and vendor agreements.