Sr Systems Analyst

Spire Credit Union - Saint Paul, MN

Full-time - Mid Level

Saint Paul, MN

Credit Intermediation and Related Activities

About the position

The Sr Systems Analyst position at Blaze is a critical role within the Information Technology department, primarily responsible for production support, project implementation, and maintenance of all systems and applications that are essential for the operation of Blaze's business. This includes managing the core banking platform, accounting and profitability systems, card and ATM processing, and monitoring third-party integrations related to the core systems. The role requires a comprehensive understanding of the systems in place and the ability to troubleshoot and resolve issues as they arise. In this position, the analyst will engage in various tasks such as completing analysis, configuration, maintenance, and support of the Core Financial System. This involves deploying and maintaining core business applications, which includes managing servers, associated hardware, network endpoints, database storage, and backup devices. The analyst will also be responsible for resolving IT requests and system inquiries from internal associates and business partners, ensuring that best practices are implemented to protect data, and assisting in the development of test plans for systems disaster recovery. The role also encompasses project implementation, where the analyst will provide functional specifications for the Core Financial System, identify user needs, analyze options, and evaluate functionality. The analyst will participate in all phases of the project life cycle, with a strong emphasis on design, development, and testing. Additionally, the analyst will serve as an advisor to IT Technology Specialists, demonstrating leadership and mentoring qualities to motivate and train others. Compliance with applicable laws and regulations is essential, including adherence to the Bank Secrecy Act and the Patriot Act. The analyst is expected to embody Blaze's 5A culture, which emphasizes Ambassador, Achievement, Ambition, Ability, and Attitude. Regular attendance and the ability to perform other duties as assigned to support effective department operations are also key components of this role.

Responsibilities

• Provide production support for core financial systems and applications.
• Complete analysis, configuration, maintenance, and support of the Core Financial System.
• Deploy, maintain, and troubleshoot core business applications, including servers and associated hardware.
• Resolve IT requests or system inquiries from internal associates and business partners.
• Identify and implement best practices to protect data and assist in developing test plans for disaster recovery.
• Support hardware upgrades and job automation tools.
• Document system configurations and maintain system integrity.
• Provide functional specifications for Core Financial System and analyze user needs.
• Implement projects ranging from small enhancements to complex integrated systems.
• Participate in all phases of the project life cycle with emphasis on design, development, and testing.
• Serve as an advisor to IT Technology Specialists and demonstrate leadership qualities.

Requirements

• High School degree or equivalent.
• Experience supporting end users on DNA Core Financial System.
• 4 to 5 years of system analyst experience in a corporate environment, including server and application implementation, application development, system administration, and business systems analysis.
• Ability to use a wide variety of third-party technologies, applications, and tools.
• Comfort with frequent system table configurations, testing, and deployment.
• Understanding of automation tools such as Go Anywhere or Opcon.
• Strong data management skills and a focus on successful business outcomes.
• Understanding of Microsoft Products and Excel.
• Excellent problem-solving and creative thinking skills.
• Strong communication skills to develop and implement responses to members/staff.

Nice-to-haves

• Experience with additional banking software or systems.
• Knowledge of compliance regulations related to banking and finance.

Benefits

• Bonus for DNA experience of $5,500 paid over a 2-year period.
• Bonus for Non-DNA experience of $2,000 paid over a 1-year period.