Sr. Systems Engineer, IT Services

About the position

The Sr. Systems Engineer role within the Technology Sourcing and Infrastructure (TSI) team at Amazon focuses on driving transformative change and enhancing operational efficiency through automation and analytical insights. The position requires collaboration with cross-functional teams to solve complex challenges and influence business-critical decisions regarding procurement technology. The engineer will leverage their technical expertise to deliver high-quality solutions autonomously, ensuring strategic impact across the organization.

Responsibilities

• Serve as a significant and autonomous contributor, consistently delivering high-quality work by leveraging technology to solve complex problems.
• Take on projects with undefined implementation, delivering on schedule by applying engineering best practices.
• Identify when systems lack key qualities such as high availability, performance, security, stability, instrumentation, and maintainability, and propose effective mitigations.
• Actively contribute to team design, scoping, and prioritization discussions, driving continuous improvement.
• Understand the business context and technologies behind team implementations, building strong relationships with customers and partner teams.
• Identify patterns affecting organization performance, reliability, or availability, and create automation to simplify and scale operations.
• Demonstrate expertise in Process Mapping & Analysis, analyzing existing business processes, identifying bottlenecks, and proposing automation opportunities.
• Possess familiarity with Business Process Management (BPM) tools and methodologies to map and optimize workflows before automation.
• Expertise in the end-to-end lifecycle of Robotic Process Automation (RPA) solutions, including process discovery, design, development, testing, and deployment.
• Ability to create scripts for automation processes, including data parsing and manipulation.
• Collaborate cross-functionally with procurement, supply chain, and product development teams to optimize the sourcing process.

Requirements

• Bachelor's degree in a technical field, such as Computer Science, Engineering, or a related discipline (advanced degree preferred).
• 5 years of hands-on experience leading automation initiatives, ideally in a technology or engineering-focused organization.
• 5 years of experience in designing, implementing, and optimizing automated workflows, processes, and systems.
• 5 years of experience driving process improvements and automation initiatives.
• 5 years of experience with project management methodologies, business analysis, and process improvement techniques.

Nice-to-haves

• Experience working directly with stakeholders to drive continuous improvement and a passion for operational excellence.
• Familiarity with Agile methodologies and continuous improvement frameworks.
• Proficiency in scripting languages, data visualization tools, and project management software.
• Excellent communication, stakeholder management, and problem-solving skills.

Benefits

• Comprehensive medical, financial, and other benefits packages.
• Equity and sign-on payments as part of total compensation.