Sr. Technical Account Manager - Remote Canada
Blue Mantis•Toronto, OH
486d•Remote
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About The Position
The Senior Technical Account Manager (TAM) at Blue Mantis is responsible for managing relationships with key stakeholders, ensuring effective communication and collaboration between customers and internal teams. This role involves providing technical guidance, troubleshooting assistance, and driving improvements in managed services. The TAM will analyze operational delivery metrics, participate in problem management, and advocate for customers during high-severity incidents, all while identifying growth opportunities for managed services.
