Arthrex Manufacturing - Pendleton, SC

posted 5 months ago

Full-time - Mid Level
Onsite - Pendleton, SC
Miscellaneous Manufacturing

About the position

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex Manufacturing Inc. is actively searching for a Senior Technical Operations Analyst for the Pendleton, SC location. This position is crucial as it works directly with various business departments within Arthrex Manufacturing to build and manage the advancement of plant connectivity. The role focuses on collaboration with Maintenance, Operations, Quality, and Engineering teams to define business needs and integration capabilities for both new and existing equipment. The Senior Technical Operations Analyst will serve as a driver for implementing and improving capabilities to enhance Arthrex's manufacturing processes through technical expertise. The main objective of this position is to drive the development of requirements for equipment connectivity and data needs that support Operations and Quality efforts. The analyst will work closely with Maintenance, Operations, Quality, and Engineering teams to define requirements and capabilities for existing and new equipment, including technical specifications for modifications and new orders. This role also involves providing technical expertise in network and/or control systems integration to support the design, implementation, and maintenance of equipment integration. The analyst will participate in application configuration, analysis, management, and maintenance in a manufacturing environment, which includes issue resolution, patching, performance monitoring, reliability, backup, disaster recovery, and business continuity. Additionally, the Senior Technical Operations Analyst will monitor system logs for unusual activity, escalate issues, and make recommendations for resolution. They will participate in infrastructure projects to provide application specifications and requirements, ensuring data integrity from connected devices. The role requires experience with cross-functional efforts and technical execution of networking/infrastructure and/or control systems, as well as the ability to respond, resolve, or escalate reported incidents. The analyst will ensure the stability, integration, and integrity of manufacturing-related production systems and coordinate manufacturing-related application needs from back-end platforms through user interfaces. This position also involves partnering with Information Technology to support the integration of equipment to meet Manufacturing System business requirements and coordinating with Information Security to ensure systems are safe. The analyst will be responsible for the solution, implementation, and support of software applications that support manufacturing operations and quality, developing system functional requirements to meet business needs in manufacturing operations, and supporting the completion of technical specifications to capture configuration and design.

Responsibilities

  • Drive development of requirements for equipment connectivity and data needs to support Operations and Quality efforts.
  • Work with Maintenance, Operations, Quality, and Engineering teams to define requirements and capability for existing and new equipment, including technical specifications for modifications and new orders.
  • Provide technical expertise in network and/or control systems integration to support design, implementation, and supporting equipment integration.
  • Participate in application configuration, analysis, management, and maintenance in a manufacturing environment, including issue resolution, patching, and performance monitoring.
  • Monitor system logs for unusual activity and escalate or make recommendations for resolution.
  • Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
  • Responsible for ensuring data integrity from connected devices.
  • Respond, resolve, or escalate reported incidents.
  • Ensure stability, integration, and integrity of manufacturing related production systems.
  • Responsible for coordinating manufacturing related application needs from back-end platforms through user interface.
  • Partner with Information Technology to support integration of equipment to meet Manufacturing System business requirements and coordinate with Information Security to ensure systems are safe.
  • Solution, Implement, and Support software applications that support manufacturing operations and quality.
  • Develop system functional requirements to meet business needs in manufacturing operations in order to evaluate, select, implement, and support applications in the manufacturing facilities.
  • Develop capability and support run state of historizing data.
  • Develop and support completion of technical specifications to capture configuration and design.

Requirements

  • High school diploma or equivalent required.
  • Bachelor's degree or equivalent preferred.
  • 5 years of relevant work experience required.
  • Experience in an FDA regulated environment preferred.
  • Frequent use and general knowledge of industry practices and techniques.
  • Experience with deployment and supporting applications.

Nice-to-haves

  • Experience with machine builders in technical design requirements for SCADA layer to support equipment integration.
  • Expertise in configuration of plant connectivity methods.

Benefits

  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Wellness Incentive Program
  • Free Onsite Medical Clinics
  • Free Onsite Lunch
  • Tuition Reimbursement Program
  • Trip of a Lifetime
  • Paid Parental Leave
  • Paid Time Off
  • Volunteer PTO
  • Employee Assistance Provider (EAP)
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