Amazon - Nashville, TN

posted 2 months ago

Full-time - Mid Level
Nashville, TN
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

If being part of a worldwide brand that's grown to $25 billion in revenue in just over six years sounds exciting, then Amazon Business could be for you. We're reshaping buying in the business-to-business (B2B) world by using technology to help our Customers streamline their procurement and purchasing operations and turn them into value drivers for their organizations. Our more than five million Customers operate across geographies and industries and include 80 of the top Fortune 100 companies. This role is high visibility, strategic in nature and drives a large part of the Business Customer Experience, which is core to the Amazon Business program. This opportunity will allow you to join a fast-paced and quickly growing business segment within Amazon and we are looking for a leader who is passionate about building new businesses, solving complex problems for our B2B Customers, and overall working to drive Cost, Performance and Quality. This role will own and drive operational and delivery experience initiatives relating to Amazon Business with the aim of providing world-class experience to business customers. You will drive the long-term vision through development of vision documents (PRFAQs), definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment. The right candidate will possess a strong product management background, will have demonstrated experience leading medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Sr. PM-T, you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Responsibilities

  • Own and drive operational and delivery experience initiatives relating to Amazon Business.
  • Develop vision documents (PRFAQs) and define business requirements.
  • Launch and measure post-launch performance of initiatives.
  • Collaborate with partner teams across the company to align interests and implement scalable solutions.
  • Lead high-impact projects and anticipate bottlenecks.
  • Provide escalation management and make trade-offs between business needs and technical constraints.
  • Break down large, complex projects into manageable pieces and deliver them successfully and timely.

Requirements

  • Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
  • 5+ years of product or program management, product marketing, business development or technology experience.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with feature delivery and tradeoffs of a product.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product.
  • Experience managing technical products or online services.
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.

Nice-to-haves

  • Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight.

Benefits

  • Full range of medical benefits
  • Financial benefits including equity and sign-on payments
  • Comprehensive employee benefits package
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