Sr Technical Product Manager
T-Mobile US - Frisco, TX
posted 5 months ago
About the position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Sr Technical Product Manager is a technology SME, visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Technical Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. The Sr Technical Product Manager is a "jack-of-all-trades" leveraging deep, consumer hardware and network-related technical expertise, customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. The Sr Product Manager will function well in a fast-paced business environment, and will be able to self-direct and adapt to rapidly shifting business priorities, weighing new opportunities against core objectives that enable us to deliver key growth metrics.
Responsibilities
- Engaging with multiple lines of business and enterprise teams early in strategy and planning to determine how hardware and technologies can support a diverse range of business constructs and objectives.
- Championing Internet device products, proposals, experiences, and solutions across the greater enterprise for awareness.
- Vetting the solutions for your product with cross-functional teams to determine feasible approaches and proactively mitigate potential roadblocks; relationship building with teams and OEMs responsible for the deliverables supporting your product/solution; initiating, driving, and reporting out on any projects needed to deliver your solution with a high degree of quality and outstanding customer experience in focus.
- Writing product requirements documentation from a user-centric product design mindset.
- Creating the road map for your initiatives.
- Representing your product and experience throughout the product development, go-to-market, and lifecycle management processes to ensure business priorities and requirements are met and maintained.
- Assessing business opportunities across the internet hardware portfolio and contributing to roadmap planning and strategy development.
Requirements
- Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience.
- 6+ years experience in hands-on technical writing production code, solution engineering, or technical architecture in a large scale company/application/product environment.
- 7+ years of relevant Product Management experience in an agile software product development environment.
- Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
- Strong requirements elicitation and proven writing skills including the ability to write concisely and clearly for different audiences.
- Experience with Agile backlog/project management tools.
- Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
- Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
- Deep understanding of platform technologies and components such as security, performance, optimization, API integration.
- Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
- Fluent with SQL, Tableau, and other analytical solutions like SAS, SPSS.
- Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, SOAP, etc.
- Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.
Nice-to-haves
- Certified Scrum Master (CSM)
- Scrum Product Owner Certification (CSPO)
- Agile Certified Practitioner (PMI-ACP)
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
