Amazon - Santa Clara, CA

posted 3 months ago

Full-time - Mid Level
Santa Clara, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Technical Product Marketing Manager at Amazon Web Services (AWS), you will play a pivotal role in understanding customer needs and synthesizing data from various sources to drive product outcomes that exceed expectations. Your primary responsibility will be to work backwards from customer and industry requirements, connecting the dots between different AWS capabilities and services. This will ensure that we are building and marketing the right portfolios of offerings to meet and exceed customer needs, while clearly articulating the value propositions of our capabilities. In this role, you will leverage your deep experience as a technologist who has worked closely with customers utilizing cloud capabilities. You will synthesize both external and internal data from multiple sources and collaborate closely with AWS Product Managers across various services. Your efforts will guide feature prioritization, ensure consistency across services, and develop compelling positioning and messaging at the portfolio level. AWS is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. You will have the opportunity to work on a diverse set of services and capabilities, including Analytics, Developer Tools, Compute, Databases, Generative AI, Observability, and Security, based on your experience and interests. We are looking for builders who thrive in customer interactions, analyze and synthesize data, and influence product outcomes while educating customers on the value of technology. The ideal candidate will be able to operate at both a broad and deep level, understanding our technology with the same depth as our customers, and thinking like both a technologist and a business leader. This position is preferred to be located in Seattle, WA, but we are open to other locations including Arlington, VA; Boston, MA; New York, NY; Portland, OR; San Francisco, CA; and Santa Clara, CA, with relocation offered from within the US to these locations only.

Responsibilities

  • Partner with engineering and product management to develop portfolio-level strategy documents to guide prioritization of AWS offerings and capabilities we build
  • Creation of positioning and messaging artifacts that will represent our offerings at a portfolio level
  • Analysis and synthesis of 1st and 3rd party data (including driving direct data gathering from customers) to define opportunities for our offerings
  • Acting as an advocate for customers within AWS during the product development process
  • Involvement in the generation of content artifacts (presentations, demos, etc.) that can be leveraged broadly to educate customers on our offerings
  • Working closely with other AWS teams to ensure these value propositions are articulated broadly and clearly
  • Open to some travel (up to 15%)

Requirements

  • 7+ years experience working directly with customers on adoption of cloud-based products and services
  • 7+ years working knowledge of cloud-based architectures in one or more technical domains (e.g. Analytics, Developer Tools, Compute, Databases, Generative AI, Observability, Security)
  • Bachelor's degree in Computer Science or similar field or equivalent experience

Nice-to-haves

  • Excellent verbal and written communications skills
  • High level of comfort communicating effectively across internal and external organizations, and with executives
  • Professional experience architecting/operating solutions built on AWS or other cloud platforms
  • A passion for learning and for helping others to learn
  • Hands-on experience with AWS
  • AWS Solutions Architect Associate or Professional certification
  • Prior Technical Product Marketing experience
  • MBA degree

Benefits

  • Comprehensive health insurance coverage
  • 401(k) retirement savings plan
  • Paid time off and holidays
  • Employee discounts on products and services
  • Relocation assistance for eligible candidates
  • Professional development and mentorship opportunities
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