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The OpsTech Solutions (OTS) Command Center team is seeking an experienced Sr. Technical Program Manager to lead cross-organization initiatives, develop and manage organizational roadmaps, and drive efficiency in processes. This role is accountable for the overall strategy and delivery of programs, ensuring alignment with organizational goals while utilizing program-management best practices. The Sr. Technical Program Manager will partner with technical leaders to address significant business problems and streamline processes, ultimately enhancing customer satisfaction and operational efficiency.