Sr. Technical Program Manager, Recruiting Operation Center

$133,900 - $231,400/Yr

Amazon - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Join Amazon's Workforce Solutions Recruiting Operation Center (ROC) as a Sr. Technical Program Manager III, where you'll drive strategic initiatives to streamline and optimize our technical operations for Amazon Talent Acquisition (ATA). In this pivotal role, you will enhance our software development lifecycle, identify risks and interdependencies, and propose enterprise-level solutions to improve efficiency and reduce manual effort across our global teams. Your responsibilities will include driving a consistent and standardized reporting of the entire ATA tech roadmap, enabling effective forecasting of delivery. You will audit existing technical mechanisms across ATA tech teams, identifying areas for improvement and proposing strategic solutions to streamline operations and communications while managing expectations. Additionally, you will optimize resource allocation through the annual process for resource and strategic planning, as well as the development and reporting of departmental goals and initiatives. Your expertise in product development lifecycle optimizations and enterprise tech solutions will be invaluable in identifying consistent pitfalls and proposing strategic solutions for our tech teams.

Responsibilities

• Driving a consistent and standardized reporting of the entire ATA tech roadmap.
• Auditing existing technical mechanisms across ATA tech teams, identifying areas for improvement and proposing strategic solutions to streamline operations and communications.
• Tracking work streams across multiple cross-functional stakeholders to ensure that initiatives are meeting financial and operational goals.
• Supporting the annual process for resource and strategic planning.
• Driving standardized product development lifecycle across all ATA tech.
• Utilizing what-if analysis to see how team project's duration, cost, or resource allocation would change if the scope, sequence, or duration of certain activities was modified, add or remove dependencies, or adjust the availability or productivity of resources.
• Identifying and quantifying the risks and opportunities associated with different scenarios and comparing the trade-offs between them.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice-to-haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• PMI Certified
• Experience using what-if analysis
• Knowledge of the concepts of crashing a project timeline

Benefits

• Equity options
• Sign-on payments
• Medical benefits
• Financial benefits
• Comprehensive employee benefits package