SR Technical Project Manager

$80,510 - $107,340/Yr

Lumen Technologies - Trenton, NJ

posted 2 months ago

Full-time - Mid Level
Trenton, NJ
Telecommunications

About the position

The Sr. Technical Project Manager at Lumen will play a pivotal role in leading complex programs and developing integrated program plans that encompass multiple project deliverables. This position requires a proactive approach to identifying critical impediments that may hinder project objectives and coordinating projects across various business groups to ensure timely delivery. The successful candidate will be responsible for understanding and balancing Lumen's capacity to deliver new products, services, and technologies while adhering to budgetary and scheduling guidelines. In this role, the Sr. Technical Project Manager will support the development of product builds and models, effectively communicate program status, risks, and issues to leadership, and present options and recommendations for resolution. The manager will oversee one or more complex programs that involve multiple projects with interdependent deliverables, timelines, and objectives. This includes managing large-scale, integrated program plans and providing status updates to executives and upper management. The position also entails validating planning scope, setting accurate project milestones, and collaborating with all project stakeholders to drive timely milestone completion. The Sr. Technical Project Manager will be the single point of contact for all project updates, responsible for timely issue resolution and project completions. Additionally, this role includes training new peers and mentoring other Project Managers to enhance their project management skills. The candidate will identify and document new process improvements and provide program management for major initiatives, preparing executive-level presentations or written reports as needed. Serving as a subject matter expert in one or more areas will also be a key responsibility, benefiting the team and the organization as a whole.

Responsibilities

  • Lead complex programs and develop integrated program plans that account for multiple project deliverables.
  • Proactively identify critical impediments to meeting project objectives.
  • Coordinate projects and programs across multiple business groups to ensure timely delivery of objectives.
  • Support the development of product builds/models.
  • Effectively communicate program status, risks, and issues to leadership, presenting options and recommendations for resolution.
  • Manage one or more complex programs encompassing multiple projects with interdependent deliverables, timelines, and objectives.
  • Manage large scale, integrated program plans, providing status and issues to executives and upper management.
  • Validate planning scope and set accurate project milestones.
  • Work with all project stakeholders to drive towards timely milestone completion.
  • Provide timely updates on projects and responsible for monthly project forecasting to align with company revenue targets.
  • Act as the single point of contact for all project updates and responsible for timely issue resolution and project completions.
  • Train new peers and take a leadership role to develop and mentor other Project Managers.
  • Identify and document any new process improvements.
  • Provide program management of major initiatives and prepare executive level presentations or written reports.
  • Serve as a subject matter expert and team resource in one or more areas to benefit the team.

Requirements

  • Bachelor's Degree in Engineering, Business, Computer Science, Telecom, Finance, or related field.
  • 6+ years of experience in telephony or equivalent progressive Project Management in a technical environment.
  • PMI/PMP or equivalent Project Management certification.
  • Expert knowledge of Microsoft Project Management software.
  • Experience with resource management including identification of gaps and recommendation of options to keep projects on time and within budget.
  • Knowledge of business and technology work processes and the ability to use this knowledge when consulting across organizations.
  • Excellent communications and presentation skills, including the ability to summarize and concisely share key project information to all levels of the organization.
  • Demonstrated ability to manage multiple priorities, set direction, and solve problems in a fast-paced environment.
  • Outstanding and proven program/project management skills.
  • Outstanding ability to develop a strategic and tactical plan from a concept.
  • Outstanding ability to develop an integrated, cross-organizational program/project plan.
  • Strong ability to provide leadership/mentoring to other team members.
  • Proven ability to influence others and to build trusting relationships with clients and peers.

Benefits

  • Health insurance coverage
  • Life insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • 401k retirement savings plan
  • 401k matching contributions
  • Paid holidays
  • Paid time off
  • Flexible scheduling options
  • Professional development opportunities
  • Tuition reimbursement programs
  • Employee discount programs
  • Wellness programs
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