SR Technical Project Manager

$80,510 - $107,340/Yr

Lumen Technologies - Charleston, WV

Full-time - Mid Level

Charleston, WV

Telecommunications

About the position

The Sr. Technical Project Manager at Lumen is a pivotal role responsible for leading complex programs and developing integrated program plans that encompass multiple project deliverables. This position requires a proactive approach to identify critical impediments to meeting project objectives and coordinating projects across various business groups to ensure timely delivery. The successful candidate will understand and evaluate Lumen's capacity to deliver new products, services, and technologies while adhering to budgetary and scheduling guidelines. They will support the development of product builds and models, effectively communicate program status, risks, and issues to leadership, and present options and recommendations for resolution. In this role, the Sr. Technical Project Manager will manage one or more complex programs that include multiple projects with interdependent deliverables, timelines, and objectives. They will be responsible for managing large-scale, integrated program plans, providing status updates and addressing issues to executives and upper management. The position also involves validating planning scope, setting accurate project milestones, and working with all project stakeholders to drive timely milestone completion. The individual will provide timely updates on projects, forecast monthly project alignments with company revenue targets, and serve as the single point of contact for all project updates, ensuring timely issue resolution and project completions. Additionally, the Sr. Technical Project Manager will take on a leadership role by training new peers and mentoring other Project Managers to enhance their project management acumen. They will identify and document new process improvements, provide program management for major initiatives, and prepare executive-level presentations or written reports. As a subject matter expert, they will serve as a resource to the team in one or more areas, contributing to the overall success of the organization.

Responsibilities

• Lead complex programs and develop integrated program plans that account for multiple project deliverables.
• Proactively identify critical impediments to meeting project objectives.
• Coordinate projects and programs across multiple business groups to ensure timely delivery of objectives.
• Support the development of product builds/models.
• Effectively communicate program status, risks, and issues to leadership, presenting options and recommendations for resolution.
• Manage one or more complex programs encompassing multiple projects with interdependent deliverables, timelines, and objectives.
• Manage large-scale, integrated program plans, providing status and issues to executives and upper management.
• Validate planning scope and set accurate project milestones.
• Work with all project stakeholders to drive towards timely milestone completion.
• Provide timely updates on projects and responsible for monthly project forecasting to align with company revenue targets.
• Act as the single point of contact for all project updates and ensure timely issue resolution and project completions.
• Train new peers and mentor other Project Managers to improve PM acumen.
• Identify and document any new process improvements.
• Provide program management of major initiatives and prepare executive-level presentations or written reports.
• Serve as a subject matter expert and team resource in one or more areas to benefit the team.

Requirements

• Bachelor's Degree in Engineering, Business, Computer Science, Telecom, Finance, or related field.
• 6+ years of experience in telephony or equivalent progressive Project Management in a technical environment.
• PMI/PMP or equivalent Project Management certification.
• Expert knowledge of Microsoft Project Management software.
• Experience with resource management including identification of gaps and recommendation of options to keep projects on time and within budget.
• Knowledge of business and technology work processes and the ability to use this knowledge when consulting across organizations.
• Excellent communications and presentation skills, including the ability to summarize and concisely share key project information to all levels of the organization.
• Demonstrated ability to manage multiple priorities, set direction, and solve problems in a fast-paced environment.
• Outstanding and proven program/project management skills.
• Outstanding ability to develop a strategic and tactical plan from a concept.
• Outstanding ability to develop an integrated, cross-organizational program/project plan.
• Strong ability to provide leadership/mentoring to other team members.
• Proven ability to influence others and to build trusting relationships with clients and peers.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401(k) retirement savings plan
• 401(k) matching contributions
• Paid holidays and vacation time
• Flexible spending accounts
• Tuition reimbursement
• Professional development opportunities
• Employee discount programs
• Wellness programs