Htc Global Services - Orlando, FL
posted 5 months ago
The Sr. Technical Program/Project Manager at HTC Global Services will play a pivotal role in identifying, planning, and coordinating a set of related projects within the Retail Restaurant Tech and Digital program. This position is crucial for managing interdependencies in support of specific business strategies across Company Experiences. The successful candidate will apply project management principles, practices, and techniques to lead and control project schedules, scope, quality, cost, and performance risks independently for multiple complex technology projects. In this role, the Sr. Technical Program/Project Manager will coordinate the activities of the project team by becoming familiar with the project scope and objectives, as well as the roles and functions of each team member. Close collaboration with cross-discipline technology teams, leadership, and business partners is essential to understand technical and business direction, milestones, and budget. The candidate will also provide thought leadership to the project management team, ensuring that all aspects of the program are aligned with the overall business goals. Key responsibilities include undertaking program planning, developing and implementing long-term goals and objectives to achieve successful outcomes, managing the execution of the program, and coordinating the delivery of program objectives. The Sr. Technical Program/Project Manager will ensure timely completion of tasks while maintaining the program schedule and target dates. They will assess program and project risks, formulate mitigation plans, and develop and update project budgets as required. Additionally, the candidate will lead high-priority matrix projects that require considerable resources and high levels of functional integration and interaction with project sponsors and teams. Regular program status meetings will be conducted with all stakeholders to keep their needs and requirements continuously in view, ensuring that all program stakeholders receive orientation and appropriate training in accordance with organizational standards.