SR Technical Project Manager

$80,510 - $107,340/Yr

Lumen Technologies - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Telecommunications

About the position

The Sr. Technical Project Manager at Lumen will play a pivotal role in leading complex programs that integrate multiple project deliverables. This position requires the development of comprehensive program plans that align with Lumen's strategic objectives while proactively identifying and addressing critical impediments to project success. The successful candidate will coordinate projects across various business groups, ensuring that all objectives are met in a timely manner. In this role, the Sr. Technical Project Manager will be responsible for understanding and balancing Lumen's capacity to deliver new products, services, and technologies within established budgetary and scheduling guidelines. This includes supporting the development of product builds and models, effectively communicating program status, risks, and issues to leadership, and presenting viable options and recommendations for resolution. The manager will oversee one or more complex programs that encompass multiple interdependent projects, managing large-scale integrated program plans and providing regular status updates to executives and upper management. Additionally, the Sr. Technical Project Manager will validate planning scopes, set accurate project milestones, and work collaboratively with all project stakeholders to drive timely milestone completion. They will also be responsible for monthly project forecasting to align with company revenue targets and serve as the single point of contact for all project updates, ensuring timely issue resolution and project completions. Training new peers and mentoring other Project Managers to enhance their project management skills will also be a key responsibility. The role requires identifying and documenting new process improvements and providing program management for major initiatives, including preparing executive-level presentations and reports. As a subject matter expert, the Sr. Technical Project Manager will serve as a valuable resource to the team.

Responsibilities

• Lead complex programs and develop integrated program plans that account for multiple project deliverables.
• Proactively identify critical impediments to meeting project objectives.
• Coordinate projects and programs across multiple business groups to ensure timely delivery of objectives.
• Understand, evaluate, and balance Lumen's ability to deliver new products, services, and technologies within budgetary and scheduling guidelines.
• Support the development of product builds/models.
• Effectively communicate program status, risks, and issues to leadership, presenting options and recommendations for resolution.
• Manage one or more complex programs encompassing multiple interdependent projects with separate deliverables, timelines, and objectives.
• Manage large-scale, integrated program plans, providing status and issues to executives and upper management.
• Validate planning scope and set accurate project milestones.
• Work with all project stakeholders to drive timely milestone completion.
• Provide timely updates on projects and responsible for monthly project forecasting to align with company revenue targets.
• Act as the single point of contact for all project updates and ensure timely issue resolution and project completions.
• Train new peers and mentor other Project Managers to improve PM acumen.
• Identify and document any new process improvements.
• Provide program management of major initiatives and prepare executive-level presentations or written reports.
• Serve as a subject matter expert and team resource in one or more areas to benefit the team.

Requirements

• Bachelor's Degree in Engineering, Business, Computer Science, Telecom, Finance, or related field.
• 6+ years of experience in telephony or equivalent progressive Project Management in a technical environment.
• PMI/PMP or equivalent Project Management certification.
• Expert knowledge of Microsoft Project Management software.
• Experience with resource management including identification of gaps and recommendation of options to keep projects on time and within budget.
• Knowledge of business and technology work processes and the ability to use this knowledge when consulting across organizations.
• Excellent communications and presentation skills, including the ability to summarize and concisely share key project information to all levels of the organization.
• Demonstrated ability to manage multiple priorities, set direction, and solve problems in a fast-paced environment.
• Outstanding and proven program/project management skills.
• Outstanding ability to develop a strategic and tactical plan from a concept.
• Outstanding ability to develop an integrated, cross-organizational program/project plan.
• Strong ability to provide leadership/mentoring to other team members.
• Proven ability to influence others and to build trusting relationships with clients and peers.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401(k) retirement savings plan
• 401(k) matching contributions
• Paid holidays and vacation time
• Flexible scheduling options
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs
• Wellness programs