Sr. Trade Account Manager

About the position

The Sr. Trade Account Manager at Tandem Diabetes Care is responsible for developing and maintaining relationships with assigned customers and accounts to meet and exceed business objectives. This role acts as a liaison between Tandem and its accounts, focusing on strategic planning, forecasting, and operational problem resolution to support new business growth and optimize existing business.

Responsibilities

• Develop relationships with account leadership on a regional and national level to ensure attainment and retention of market share, sales plans, and profitability.
• Establish stable, long-term contractual relationships, including negotiating distributor contracts, pricing, service levels, and deliverables.
• Collaborate with US Market Access, Marketing, Sales, Finance, HR, and others to develop and execute dual channel strategies.
• Create, manage, and coordinate relationships with account direct sales efforts with Tandem's field sales team.
• Establish and review account metrics to drive and ensure high execution levels.
• Serve as internal and external contact for distributor relations and customer activities.
• Resolve distributor complaints and inquiries in a timely manner.
• Keep the organization informed about the progress of distribution relationships.
• Provide regular reports to management on revenue metrics, including sales to-date and forecasts.
• Lead account sales efforts to achieve target revenue goals, including year-over-year growth objectives.
• Provide input into the design and development of training programs and materials for distributors supporting the launch and sale of Tandem products.
• Manage portfolio to identify opportunities for revenue and margin improvement, market share growth, and improved customer relations.
• Ensure compliance with company policies, including Privacy/HIPAA and other legal and regulatory requirements.

Requirements

• Bachelor's degree (B.A/B.S.) in a related field or equivalent education and applicable work experience.
• Minimum five (5) years of business development and/or healthcare network operations experience with proven success in business generation.
• Demonstrated capability in driving corporate strategy through understanding of the market and industry.
• Strong understanding of the US access environment, including distributors, pharmacies, reimbursement/co-pay support services, payer coverage, and pricing.
• Skilled at negotiating with business partners and influencing leaders on significant matters.
• Ability to effectively communicate complex business challenges and data-driven recommendations.
• Proven ability to work independently and self-motivate to achieve strategic objectives.
• Understanding of reimbursement methodologies utilized by commercial and government payers under pharmacy benefits.
• Skilled at communicating department issues and conducting presentations of technical information.

Benefits

• Competitive compensation package including bonus and equity.
• Health care benefits such as medical, dental, vision, health savings accounts, and flexible spending accounts.
• 11 paid holidays per year.
• A minimum of 20 days of paid time off starting in year 1.
• Access to a 401k plan with company match.