Sr. User Experience Designer

$130,000 - $145,000/Yr

ZP Group - Mclean, VA

- Senior

Mclean, VA

Professional, Scientific, and Technical Services

About the position

Piper Companies is seeking a Senior UX designer for a Consulting assignment with opportunity for FTE conversion after 6-months. Our client is among the nation's largest credit unions and based in McLean, VA. This role is a Hybrid with 3 days/week in the office in McLean, VA. The ideal candidate will have some experience in retail/consumer banking and understand the workflow in that space.

Responsibilities

• Create digital banking experiences that are effective, efficient, and satisfying to maximize product relevance
• Own the creative process from ideation to final deliverable, partnering with UX strategists, UX researchers, other UX designers, UX writers, and UI designers
• Translate complex problems into 'simple' practical design solutions grounded in data and insights across all lines of business
• Visualize the user experience through user flows, customer journeys, information architecture diagrams, conceptual sketches, wireframes, and hi-fidelity designs based on user data, research, and best practices
• Gather and synthesize design inputs (qual/quant data, primary/secondary research, competitive analysis, business requirements, system capabilities, regulatory requirements, etc.) to determine how to approach a design problem
• Support researchers in creating evaluative usability tests including research plans, creating low and high-fidelity interactive prototypes, moderating sessions, reporting outcomes with stakeholders, and presenting design improvements
• Communicate conceptual ideas, detailed designs, and design rationale visually and verbally to stakeholders at all levels of the organization
• Collaborate closely with product managers to ensure design solutions meet established success criteria and bring the product vision to life
• Contribute to and leverage a design system to promote delivery speed, brand consistency, designing at scale, creativity, and innovation
• Draft written content and apply basic content standards
• Collaborate with engineers and technologists to determine the most efficient way to implement designs
• Collaborate with project managers to identify delivery milestones, coordinate design reviews, and communicate blockers and status

Requirements

• Bachelor's degree in user experience design, graphic design, human factors, or a related field
• 5 years of experience in digital design, preferably with a financial institution or fintech
• A design portfolio or project case study as a PDF or website
• Experience designing native mobile and responsive web applications
• Experience with inclusive design and accessibility per the Web Content Accessibility Guidelines (WCAG) guidelines
• Familiarity with Apple Human Centered Guidelines, Google Material Design, Salesforce Lightning, and related design systems
• Proficiency in a variety of UX tools and collaboration platforms such as Sketch, InVision, Axure, Miro/Mural, etc.
• Familiarity with outcome-driven design, agile software development, and Lean UX
• Experience communicating ideas and telling stories in visual formats
• Solution-oriented approach and positive attitude
• Enthusiasm for establishing a design thinking culture in one of the nation's largest credit unions
• Ability to understand the big picture, take ownership, and tackle problems wherever they arise
• Ability to maturely discuss design and communicate design rationale; comfort giving and receiving feedback in design reviews

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Sick Leave as required by law
• Holidays