Amazon - Seattle, WA
posted 8 days ago
The Sr. UX Designer for AWS Billing will innovate and simplify the overall AWS customer billing experience for both direct customers and channel partners. This role involves deep research and service design to understand customer needs, desired outcomes, and pain points, ultimately leading to the creation of cohesive service maps and customer journey flows. The designer will collaborate with senior leaders and cross-functional teams to drive strategic investments and improve customer experiences, focusing on high ROI journeys.