Amazon - Seattle, WA

posted 5 months ago

Full-time - Mid Level
Seattle, WA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Devices Identity and Personalization team at Amazon is on the lookout for a Senior UX Designer who will play a pivotal role in shaping the future of personalized conversational assistant experiences powered by large language models (LLMs). This position is not just about design; it’s about creating innovative, user-centric solutions that address complex challenges while maintaining a rapid pace of delivery. As a Senior UX Designer, you will be responsible for crafting a vision that drives advancements in LLM-driven conversational assistants, ensuring that these solutions are not only functional but also delightful for users. In this role, you will collaborate closely with senior leadership, product management, engineering, and data science teams to transition from early-stage product concepts to the successful launch of new features and offerings. Your ability to present designs and facilitate strategic discussions with top-level executives will be crucial. You will also work with design and research teams across Amazon to ensure a consistent and engaging experience across all customer touchpoints. A typical day will involve working directly with product managers and leadership to understand requirements and develop a customer experience vision that can be articulated through concrete design concepts. You will drive consensus around this vision, presenting it to senior leadership and stakeholders, and socializing it with other design teams across Amazon. This role requires a proactive approach in a fast-paced environment, where collaboration and communication are key to success.

Responsibilities

  • Create a vision for innovative advancements in LLM driven conversational assistants addressing complex and ambiguous challenges without sacrificing speed of delivery
  • Present designs and facilitate strategic design discussions to top-level executives
  • Collaborate with design and research teams across Amazon to ensure a consistent and delightful experience across all customer touch points
  • Partner with the Product Management team to translate business requirements and use cases into delightful design solutions
  • Collaborate directly with software engineers and data scientists to bring the resulting designs and vision to market

Requirements

  • 6+ years of design experience
  • Have an available online portfolio
  • Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
  • Experience with conversation or chat bot design

Nice-to-haves

  • Experience applying scrum to visual or UX design processes
  • Experience with UX design of complex workflows

Benefits

  • Full range of medical benefits
  • Financial benefits including equity and sign-on payments
  • Comprehensive employee benefits package
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