Sr UX Designer, Emerging Devices Software

$127,100 - $211,600/Yr

Amazon - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

We're seeking an inventive and skilled Sr UX Designer to concept, prototype, develop, and test new-to-world products and experiences with novel interaction models and paradigms. This role will own key aspects of the user experience and is on a cross-functional special projects team, whose charter is to invent & bring to market transformational consumer products using advanced technologies. Amazon Devices (Lab126) began with the Kindle e-reader, and now invents & develops products like Fire tablets, Fire TV, Echo smart speakers, Echo Show smart displays, the Amazon Glow projector, Echo Frames smart audio glasses, and the Amazon Astro robot. We're at the forefront of ambient computing, a new paradigm where technology is always present, interaction is intuitive, and it disappears when not in use. If you are excited about inventing the future of spatial computing and shipping your ideas to millions worldwide, we'd love to meet you. In this role, you will contribute across the product development process including product opportunity and use case analysis, workshop facilitation, and the creation of low-fidelity wireframes, high-fidelity mockups, interactive prototypes, and detailed specs. You will become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition. Working directly with product management, you will identify opportunities and support product strategy through use case analysis and workshop facilitation. You will utilize design reviews and critiques to drive continuous improvement towards a minimal, polished, and delightful user experience. Additionally, you will research and understand the capabilities and limitations of advanced sensing, display, and generative AI technologies and their impact on the user experience. Driving qualitative user research to explore and validate product/design decisions will be key, as you regularly talk with customers, document insights, and champion features & improvements. You will provide real-time feedback to technical stakeholders by evaluating prototypes and internal builds to improve or simplify the design spec based on constraints or new information. Collaboration with teams across the entire Amazon Devices & Services organization will be essential to bring cross-functional features and services to life. Finally, you will own the presentation of your strategy and decisions to senior leadership and cross-functional partners, working within an integrated product management & CX team alongside hardware, engineering, ID, and other stakeholder teams to turn user stories into detailed product requirements, mockups, and prototypes.

Responsibilities

• Contribute across the product development process including product opportunity and use case analysis, workshop facilitation, and the creation of low-fidelity wireframes, high-fidelity mockups, interactive prototypes, and detailed specs.
• Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition.
• Work directly with product management to identify opportunities, use case analysis, and workshop facilitation to support product strategy.
• Use design reviews & critique to drive continuous improvement towards a minimal, polished, and delightful user experience.
• Research and understand the capabilities and limitations of advanced sensing, display, and generative AI technologies and their impact on the user experience.
• Drive qualitative user research to explore and validate product/design decisions, regularly talk with customers, document insights, and champion features & improvements.
• Provide real-time feedback to technical stakeholders by evaluating prototypes and internal builds to improve or simplify the design spec based on constraints or new information.
• Collaborate with teams across the entire Amazon Devices & Services organization to bring cross-functional features and services to life.
• Own the presentation of your strategy and decisions to senior leadership and cross-functional partners.

Requirements

• 6+ years of design experience
• Have an available online portfolio
• Practical knowledge of user-centered design methodologies, usability principles, information architecture and design
• Thrives in the ambiguity of building something new to world
• Experience unpacking an opportunity through divergent exploration, rapid prototyping and testing early concepts, in close collaboration with product management
• Comfortable pivoting quickly and working a variety of design spaces, projects, and stakeholder groups
• Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization including executives
• Proficiency designing and prototyping with a variety of tools such as Figma, Photoshop, Illustrator, etc.
• Experience working on a collaborative team, brainstorming, white-boarding, and working directly with product and technical stakeholders
• Experience designing for complex 0-to-1 products, services, or experiences that are customer facing

Nice-to-haves

• Bachelor's or Masters degree in a related field or equivalent professional experience
• Self-starter with a bias for action, able to reframe leadership requests into clear, actionable design tasks
• Demonstrated depth of knowledge within additional discipline(s) such as UX research, visual/motion design, creative direction, prototyping, technical understanding or workshop facilitation

Benefits

• Full range of medical, financial, and/or other benefits
• Equity and sign-on payments may be provided as part of a total compensation package