Sr. UX Designer, People Engagement Experience (PEX)

About the position

The People Engagement Experience (PEX) is the thread across our People Engagement (PE) experiences made up of forward-thinking UX designers, researchers, writers and design technologists. PEX is revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We're also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees. As a UX Designer of the PEX team, you will be responsible for the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operation orgs. As a senior designer, you'll own experiences in the Amazon employee mobile app, AtoZ, and the communication, engagement, career, scheduling experience within the app. You will also identify large scope product and long-term design vision to raise the UX bar for this domain. To succeed in this role, the candidate must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.

Responsibilities

• Assume ownership for the end to end product experiences and features across desktop, mobile and more.
• Manage the user experience design of multiple mid-to-large-sized programs.
• Contribute to the vision for the organization and influence product strategic roadmap.
• Lead the discovery, strategize concept design and launch phases of a project.
• Champion user-centered design culture.
• Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
• Model behavior that exemplifies Amazon Leadership Principles in their team.
• Raise the design bar for the organization.
• Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.
• Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.

Requirements

• 6+ years of UX designer or interaction designer experience.
• Have an available online portfolio.

Nice-to-haves

• Experience defining and maintaining design patterns and UX standards.
• Experience with UX design of complex workflows.
• Experience working with stakeholders to plan and execute programs that are strategic in nature.
• Experience in delivering design solutions for projects of large scope and complexity.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Excellent communication, presentation, and storytelling skills with an ability to present to and influence other designers, PMs, and senior executive management.

Benefits

• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
• Full range of medical, financial, and/or other benefits.