Sr UX Designer

Braintree - San Jose, CA

Full-time - Mid Level

San Jose, CA

Personal and Laundry Services

About the position

The Senior UX Designer at PayPal will focus on crafting impactful and seamless experiences for developers and small businesses globally. This role involves collaborating with cross-functional teams to shape decisions and deliver top-notch Developer Experiences, advocating for customer needs, and leveraging data and research to drive design concepts throughout the product development journey.

Responsibilities

• Lead the proactive identification and resolution of complex customer problems by defining and addressing gaps in their journey.
• Utilize insights to shape customer-centric product strategies, acting as a liaison between design, product management, and engineering teams.
• Demonstrate mastery in design tools and techniques, setting and maintaining high standards.
• Utilize design systems, style guides, patterns, and assets to craft intuitive and user-friendly experiences for developers.
• Foster effective collaboration across teams and stakeholders, honing communication skills to articulate design rationales clearly and persuasively.
• Drive organizational change by instigating improvements in workflows and advocating for user-centric design.

Requirements

• Bachelor's degree with 5-7 years or Master's degree with 4-5 years of experience in design, research, or related fields.
• Extensive experience designing products and platforms, including native apps, with a focus on both consumer and enterprise experiences.
• Advanced proficiency with standard design and prototyping tools like Figma, Miro, Asana, and similar platforms.
• Proven ability to collaborate effectively with engineering teams to ensure technical feasibility and translate customer requirements into data-driven hypotheses.
• Exceptional communication skills to gather feedback from developers and articulate design concepts persuasively.
• Extensive experience in working with cross-functional teams to facilitate the development and delivery of developer tools.

Nice-to-haves

• Familiarity with coding and practical experience in computer science, software engineering, or a related field preferred.

Benefits

• Annual performance bonus
• Equity
• Medical insurance
• Dental insurance
• Vision insurance