Sr. UX Designer

Braintree - San Jose, CA

Full-time - Mid Level

San Jose, CA

Personal and Laundry Services

About the position

The Senior UX Designer at PayPal will be responsible for crafting impactful and seamless experiences for developers and small businesses globally. This role involves collaborating with cross-functional teams to shape decisions and deliver top-notch Developer Experiences, advocating for customer needs, and driving strategic initiatives throughout the product development journey.

Responsibilities

• Lead the identification and resolution of complex customer problems by defining their needs.
• Utilize insights effectively to shape customer-centric product strategies.
• Act as a vital liaison between design, product management, and engineering teams.
• Present compelling design rationale and adeptly negotiate for user needs.
• Demonstrate mastery in design tools and techniques, setting and maintaining high standards.
• Independently manage intricate projects from inception to completion.
• Drive strategic change initiatives, advocating for user-centric approaches.
• Effectively articulate the ROI of design decisions to stakeholders at all levels.
• Utilize design systems, style guides, patterns, and assets to craft intuitive and user-friendly developer experiences.
• Promote and engage with the ecosystem to understand, leverage, and connect with the developer community.

Requirements

• Bachelor's degree with 4-5 years or Master's degree with 3-4 years of experience in design, research, or related fields.
• Experience designing products and platforms, including native apps, focusing on both consumer and enterprise experiences, including systems design.
• Proficiency with standard design and prototyping tools like Figma, Miro, Asana, and similar platforms.
• Ability to collaborate effectively with engineering teams to ensure technical feasibility and to translate customer requirements into data-driven hypotheses.
• Strong communication skills to effectively gather feedback from developers through diverse methods, such as user testing, surveys, and interviews.
• Experience in working with cross-functional teams to facilitate the development and delivery of developer tools, fostering inclusivity.

Nice-to-haves

• Familiarity with coding and practical experience in computer science, software engineering, or a related field preferred.
• Demonstrated curiosity and a passion for pushing boundaries, delighting customers, and delivering meaningful impact.

Benefits

• Annual performance bonus or other incentive compensation
• Equity options
• Medical, dental, and vision benefits