Grady Health System Professional Schools - Atlanta, GA

posted 4 months ago

Full-time
Remote - Atlanta, GA
Educational Services

About the position

The Sr. Application Analyst for Workday HCM at Grady Health System plays a crucial role in enhancing and supporting HR digital processes and solutions. This position is designed for individuals who possess both functional and technical expertise, enabling them to work collaboratively with various stakeholders, including HR, Benefits, Payroll Partners, and Centers of Excellence (COEs). The primary responsibility of the analyst is to strategically design and deliver solutions that drive operational excellence within the organization. This involves a comprehensive understanding of business needs and the capabilities of the Workday platform to ensure continuous improvement and effective implementation of HR processes. In this role, the analyst will serve as a subject matter expert on Workday, providing ongoing input on process improvements and elevated support. They will be responsible for developing implementation strategies for new requests, which include configuration, testing, documentation, change management, and training for business partners and stakeholders. The analyst will also act as a primary contact for day-to-day inquiries related to Workday HR, Benefits, Compensation, and Absence, ensuring excellent customer service and proactive engagement with users. Collaboration is key in this position, as the analyst will work across multiple departments to assess the feasibility of Workday configurations and their impact on other business processes, reports, integrations, or security. Additionally, the analyst will be involved in incident management, data requests, reporting, and analytics, as well as assisting in testing solutions, integrations, security, annual events, and audits. This role is essential for driving innovative solutions that support strategic initiatives within the organization.

Responsibilities

  • Serve as a subject matter expert on Workday based upon functional areas or projects assigned providing continuous input on process improvement and elevated support.
  • Provide consultation and serve as a partner to HR, Benefits, Payroll Partners and COEs, building domain knowledge, gathering requirements, providing solutions and impact analysis.
  • Develop understanding of the business needs, evaluate Workday capabilities to ensure continuous improvement of the platform.
  • Execute and develop implementation strategy for new requests including configuration, testing, documentation, change management and training of Business partners and stakeholders.
  • Function as one of the primary day-to-day contacts for Workday HR, Benefits, Compensation and Absence, proactively engaging with user inquiries, providing excellent customer service.
  • Collaborate and partner across multiple departments and teams to understand business needs and to assess Workday configuration feasibility and impact to other business processes, reports, integrations, or security.
  • Research and develop innovative solutions supporting strategic initiatives.
  • Provide support for incident management, Data requests, Reporting and Analytics.
  • Assist in testing of solutions, integrations, security, annual events, and audits.

Requirements

  • Bachelor's Degree or equivalent in Information Systems, Computer Science, or related fields.
  • Seven (7) years of job-related experience in similar capacity required.
  • Five (5) years of Workday HCM experience and training required primarily HR and Benefits in a healthcare environment.
  • Three (3) years of experience Configuring Workday HCM primarily benefits and compensation system according to organizational requirements, including setting up groups, plans, eligibility, options, and related system configurations.
  • Experience analyzing and translating functional specifications and change requests into Workday Solution.
  • Demonstrated a proactive and independent approach to problem-solving, identifying opportunities for system improvement and driving initiatives without supervision.
  • Experience designing, configuring, testing, deploying, and supporting Workday solutions in a complex environment.
  • Experience Creating reports, dashboards, Data loads and good understanding of business process framework, integrations, and security.
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