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CBRE - Atlanta, GA
posted about 2 months ago
Full-time - Entry Level
Atlanta, GA
Real Estate
About the position
The Senior Experience Coordinator at CBRE Global Workplace Solutions plays a crucial role in enhancing the workplace experience by fostering a sense of community and well-being among employees. This position involves guiding peers in daily operations, serving as a cultural ambassador, and delivering high-quality customer service to create a welcoming atmosphere for both employees and visitors.
Responsibilities
- Guide a team in daily operations to deliver a positive office experience.
- Act as a cultural ambassador and community advocate.
- Provide experience services to enhance individual well-being and organizational efficiency.
- Welcome visitors and support employee-facing services.
- Utilize technology to connect employees to their environment.
- Resolve issues and respond to inquiries from clients and co-workers.
Requirements
- High School Diploma or equivalent experience required.
- Minimum of 2+ years of front desk, concierge, customer service, or hospitality experience preferred.
- Ability to comprehend and interpret instructions and meeting agendas.
- Strong writing skills for routine reports and correspondence.
- Effective presentation skills to internal departments and large groups.
- Warm and engaging demeanor with strong social skills.
- Basic knowledge of financial terms and principles.
- Intermediate skills with Microsoft Office Suite products.
- Ability to adopt new technologies and digital tools.
Nice-to-haves
- Experience in a hospitality or customer service role.
- Familiarity with financial management and work order management systems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Matching 401K Program
